RuffwearReviews of ruffwear.com

Borde läst recensioner innan jag köpte deras urusla sele till hund. Fästet till kopplet har efter fyra månaders sparsam användning gått sönder och återförsäljaren, vetzoo vägrar ta selen i retur. Riktigt dålig kvalitet.

I originally purchased the Front Range Medium for my dog (larger kelpie x lab) and he didn't like it front the first go. After doing the fitting adjustments the neck hole is too small to get off and on easily and the back belt was digging into my dog's shoulders from behind. I found the adjustment style of the buckles plain awful. The quality looked good and sturdy though. After consulting with Canine Spirit's customer service I switched to the Hi & Light model as the size was correct based on their feedback. For the same price this model seems pretty weak & flimsy - huge disappoiuntment after seeing the build quality of the Front Range. I do worry about it holding my 27kg dog back when a time comes. Whilst I would buy the Front Range if the fit matched my dog, I can't recommend the Hi & Light for the same price. Plenty of other harnesses would be better for less than half the price.

Was a huge fan of Ruffwear, love that their focus is around outdoor activities. However my recent experienced was truly frighting and my trust in their quality is gone. I bought the Flagline leash a while back (actually forgot all about it until last week) the second time I used the leash, the plastic buckle snapped!! broke in two and needless to say that is not safe, I am just grateful that we were right outside my house and not in some park/ beach or bushwalking. reply was Ruffwear to supplier was ordinary, saying that they had not had issues?!? note my dog is medium sized mixed breed and it was the second time i had used the leash.

Massively overpriced, poorly sized, ill fitting and very cheap quality. Ordered boots and socks (for the dog, obviously, not myself), measured as per their instructions and video (as an engineer I'm pretty good with measurements), when they turned up boots were waaay to big, like clown shoes. The socks on the other hand (which were £20!) were ridiculously small. Applied for a refund on the grounds of above. I had to pay for shipping , and had to contact them to chase it up. Received a refund acknowledgement but didn't receive a refund. So I emailed them AGAIN, no response but a refund eventually came through. Took almost two weeks to get my money back. Whilst waiting for the refund a local store popped up in a google search that stocked RUFFWEAR. After seeing in person the rest of their gear I would NEVER buy anything from them, cooling jackets at almost £100 but with the worst build quality and cheapest components. This is very much a case of paying for branding (an opinion), I could not and would not recommend Ruffwear in any capacity.

I bought a frontine lead, the swivel snapped clean off when my dog pulled the first time, I didn't think it possible, never had one snap before, wear out yes, but never one snap on the first time out. Sent several emails with pics to their ''customer service'' asking how could this happen, it's not a cheap lead. Absolutely no response from them.

Bought a pair of Ruffwear dog boots as my dog has a foot injury. These boots are great, she can still function normally. Bit more pricey than other types I have tried but at least these stay on and she doesn't do 'the funny walk'

Absolutely would not recommend. Refund is non existent even though their website states you can return products within 30 days! The truth is that they ask you to contact their customer service and when you do so no one responds - you chase and chase and still no response !!! I think the next step would be to report this fraudulent company to the ombudsman!

Both my Blue Quin Heeler and my friend's Red Sydney Heeler have worn Ruff Wear Web Master harnesses for several years, beginning as soon as they grew into them. We run them with a golf cart on dirt roads and hayfields and woods for 5-10 miles each morning. They are off-leash most of the run. When they are tethered to the golf cart, they love to pull as they trot and gallop. There are at least two places they can access a stream. Back at the horse farm they love to swim in the natural pond. Lately, the harnesses continue to be sound, but the color has faded. Quin wears a blue and Sydney wears the red. Since I am an acrylic artist/painter, I put a layer of acrylic paint in designs so neither dog would be mistaken for a deer and shot at. The acrylic paint is slowly wearing off. A second coat of paint will soon be needed, but the harnesses themselves continue to be sturdy.