Ruediger HatsReviews of ruedigerhats.com

I ordered 2 hats for my wife's birthday and one was being sent directly form their California warehouse, while the other was coming from the manufacturing facility in Asia. The first hat arrived and my wife was happy with the look, and the quality. The second hat was forgotten about until about a month after we ordered,when we realized it never arrived. I checked back with Ruediger and they discovered that UPS had lost it. Our Ruediger customer service agent "Alice" handled this professionally and not only apologized, but she offered us a choice of two solutions, in which one of those made my wife very happy. If our experience is an indication of how this company does business, you are in very good hands. I recommend them, and thank you Alice!

Best hats ever

Great company selling quality hats! I absolutely love my new Zenith! I did a bit of steam work on the brim to give it a slight dip in the front. Took a bit longer to get here through “snail mail” but worth the wait.

It was delivered in a timely manner,nice packaging for a hat and hat seems to be good quality

Great company, personable, kind and understanding how costumer service communication can impact a bad experience for any customer. We've all dealt with it somehow. Don't worry Ruediger Hats has exceptional response time and satisfaction options. I recommend Ruediger Hats. Ask for Alice if you have any issues.

Great product and fantastic customer service. I ordered the wrong size initially but Alice made the exchange process really easy. The hat fits perfect without even needing the sizing tape.

Thats a great hat! Very good quality and construction! Thank you!

Great service! Quick processing! Amazing hat!!! Buying another today.