RPGSHOW.COMRPGSHOW.COM is a premier full lace and lace front wig company thathas been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
RPGSHOW.COM (rpgshow.com) has 246 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
246 approved reviews, newest moderated first
Sunshine
Love this wig. It blends really well with natural hair. Every one always asks me how I grow my hair so long.
Response from RPGSHOW.COMJun 27, 2024
Dear Sandra, Thank you for your positive feedback! We're thrilled to hear that you love your wig and that it blends seamlessly with your natural hair. Your support means the world to us! Warm regards, Customer Care Team RPGShow
Vanessa A.
RPGShow is always professional and have done a fantastic job with each wig I have purchased. I am thoroughly satisfied with their work.
Response from RPGSHOW.COMJun 26, 2024
Dear Vanessa, We are delighted to hear about your positive experience with RPGSHOW! Thank you for your kind words and for trusting us with your wig purchases. Our team works hard to maintain a high level of professionalism and quality in every aspect of our products and services. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Thank you for being a valued customer of RPGSHOW! Warm regards, Customer Care Team RPGShow
C K.
I have been purchasing RPGshow wigs for years. I really enjoy the lighter color units because it’s so hard to find quality blonde/golden bronze wigs. I typically buy one every season. The reason I choose to shop with them is because of the quality, there’s usually a great sale during the holidays and the color options. I always know what to expect. The quality is outstanding and they last for years!
Response from RPGSHOW.COMJun 26, 2024
Dear Chereese, It's wonderful to hear about your long-standing loyalty to RPGSHOW and your positive experiences with our products! We are thrilled that you enjoy our lighter color units. We take pride in offering a wide range of color options to cater to our customers' diverse preferences. Thank you for highlighting our quality, consistency, and durability. We appreciate your trust in us and are glad to hear that our wigs have been lasting you for years. We strive to provide excellent products that meet your expectations season after season. We are grateful for your continued support and look forward to serving you with more exceptional wigs in the future! Warm regards, Customer Care Team RPGShow
Nneena A.
I’ve purchased several wigs from this company and they’re the absolute best! I always get so many compliments on my wigs and they look so nature :) and I can’t forget about the customer service…. Its AMAZING!!!!
Response from RPGSHOW.COMJun 26, 2024
Dear Nneena, We are thrilled to hear about your positive experiences with RPGSHOW wigs! Thank you for your kind words and for choosing us for your wig purchases. It's fantastic to know that you receive numerous compliments on your wigs and that they provide a natural look that you love. At RPGSHOW, we prioritize not only the quality of our products but also the satisfaction of our customers. We are delighted that you have found our customer service to be amazing. Providing excellent customer service is a top priority for us, and we are always here to assist you with any inquiries or concerns you may have. Thank you for being a valued customer of RPGSHOW. Your feedback means a lot to us, and we are grateful for your continued support. We look forward to continuing to provide you with the best wigs and service possible! Warm regards, Customer Care Team RPGShow
Califani
The wig itself is OK (I think), however, the reason I didn't give a 5 star review is because: 1. It literally took 3 months for me to receive my wig, NO JOKE! Yes, I did select the option where I needed the "fake scalp color" added, however, this still doesn't make sense for a 3 month wait. I literally ordered a custom wig from another company 3 days ago, and it is due to arrive this week. So, I'm definitely UPSET about this company taking so long. I couldn't even use the wig for the reason I purchased it because the wig came way after my event. 2. The "fake scalp" addition not only made my order take longer (allegedly), but it actually ruined my wig. Why? Well, the lace itself was nice, and fit nicely onto my head, giving it that natural look. HOWEVER, the "fake scalp" looked OBVIOUS. Compared to the lace, the color was orange, and you can't see it indoors, but when you go outside, EVERYONE can see this orange patch right next to my hairline in the middle part section. This made the wig totally embarrassing to wear and so honestly? I stopped wearing it after my first use. Now, I wouldn't be so upset, but paying over $800 for this wig and the customisations, and waiting 3 months to receive it, to then NOT being able to wear it because it just looks fake near my hairline, is so utterly disappointing. I wish I could get this refunded and I could return it. I can't review the lifespan/quality of the wig because I only wore it once due to the issues listed above, so if you're looking for a review on that, I cannot help. However, I do not think my wig was custom made. The wig was tight on my head and gave me a headache after a while of wearing it, which is NOT ACCEPTABLE considering I waited 3 months for them to complete the unit. Order was placed beginning of Feb 2024, and I received my wig in the beginning of May 2024. 3 MONTHS!
Response from RPGSHOW.COMJun 12, 2024
Dear Stefani, We deeply regret the challenges you faced with your recent wig purchase and sincerely apologize for the inconveniences caused. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your experience. We noticed that you placed the order on February 5th and signed for it on April 2nd. And we fully understand your dissatisfaction with the extended waiting time for the wig delivery, particularly due to the delay caused by the Chinese New Year holiday. We apologize for not meeting your expectations in this regard. Rest assured, we are actively reassessing our production and transportation processes to ensure more timely deliveries in the future. After reviewing your order information, we have observed that you selected size 1 instead of the customized size, which may be the reason why you feel the mesh cap is a bit tight. To address the issues you have encountered and provide you with a satisfactory resolution, we have sent detailed information to your email at [email protected]. Please review the information and share your thoughts with us. Your satisfaction remains our top priority, and we are committed to resolving these issues and regaining your trust in our brand. Your feedback on the fit and comfort of the wig is greatly appreciated, and we will consider this input for future enhancements. Once again, we apologize for the inconveniences you experienced and thank you for bringing these matters to our attention. We eagerly anticipate the opportunity to make amends and ensure a more positive experience for you in the future. Warm regards, Customer Care Team RPGShow
Lovedone
The customer service is always prompt and they are really good about responding to questions. The quality of the full lace wigs are top notch and lace detail is quality workmanship. I will be a lifelong customer.
Response from RPGSHOW.COMJun 5, 2024
Dear Dorthea, Thank you so much for your kind words and for choosing RPGSHOW! We are thrilled to hear that you are pleased with our customer service and the quality of our full lace wigs. Providing top-notch products and excellent service is always our priority. We truly appreciate your support and look forward to serving you as a lifelong customer! Warm regards, Customer Care Team RPGShow
licia
I love this company RPGShow Great service fast shipping, wigs are amazing natural and beautiful. and nice colors.
Response from RPGSHOW.COMJun 4, 2024
Dear Felicia, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you love our company and that you've had a great experience with us. Our team works hard to provide excellent service and top-quality products, so it's wonderful to know that you're happy with your purchase. We appreciate your support! Warm regards, Customer Care Team RPGShow
Shaniece
I ordered my first wig from RPGSHOW in 2013. The quality of the Products and the customer service have remained consistently amazing. I love the growth of their styles and the way they listen to what their customers are looking for and provide. I love RPGSHOW and I am a loyal customer forever!
Response from RPGSHOW.COMJun 4, 2024
Dear Shaniece, We are truly grateful for your continued support and loyalty since 2013! It's incredibly rewarding to hear that you find our products and customer service consistently amazing. Our team is dedicated to offering a wide range of styles and listening to our customers' needs, so it's delightful to know that you've enjoyed the growth and evolution of our offerings. Thank you for being a part of the RPGShow family, and we look forward to serving you for many more years to come! Warm regards, Customer Care Team RPGShow