RPGSHOW.COMReviews of rpgshow.com

Response from RPGSHOW.COMDec 8, 2025

Dear Ellen, We are deeply sorry to learn that your wig has not reached you, and we extend our heartfelt apologies for any inconvenience this may have caused. Ensuring a seamless shopping experience is our priority, and we make it a point to keep you informed about your order status every step of the way - from placement to processing, and finally, shipment. We recommend checking all folders in your email account, including spam or junk, for any correspondence from us ([email protected]). In order to swiftly address and rectify this situation, could you kindly share additional details such as your account information and order number with us? Your cooperation will greatly assist us in resolving this matter promptly and to your satisfaction. Please accept our sincerest apologies once more for the inconvenience caused. Your understanding and patience are truly appreciated. Warm regards, RPGSHOW Customer Service

Response from RPGSHOW.COMNov 12, 2025

Dear Patricia, We are truly sorry to learn about the disappointment you've experienced. Please accept our sincere apologies for any inconvenience caused. Your feedback is incredibly important to us, and we are dedicated to assisting you further. If you feel comfortable, could you please share your order ID or email address with us? Alternatively, reaching out directly to our Customer Service Manager, Tina, via email at [email protected], will greatly aid us in understanding and addressing your concerns to improve our products and services. Your insights are highly valued, and we are fully committed to effectively resolving this matter. Your prompt cooperation in providing us with the correct order details and contact information would be greatly appreciated. Warm regards, RPGSHOW Customer Service

Response from RPGSHOW.COMSep 16, 2025

Dear Sadie, I'm sorry to hear about your disappointing experience with the RPGSHOW wig you purchased. It's frustrating when a product doesn't meet your expectations. It's great that you are keeping us updated on the situation, and I truly hope that the new lace frontal will be meet your expectations. If you have any further concerns or need assistance, please don't hesitate to reach out via email [email protected]. Your feedback is valuable, and I appreciate you sharing your experience with us. Wishing you the best as you await the arrival of the replacement lace frontal. Warm regards, RPGSHOW Customer Service

Response from RPGSHOW.COMSep 11, 2025

Dear Rihanna Haiti, I am truly sorry to learn about the challenges you faced with your recent purchase. Your feedback is incredibly valuable to us, and we genuinely appreciate you taking the time to share your experience. At RPGSHOW, we are dedicated to providing top-quality products and exceptional service, so it's truly disheartening to hear that we did not meet your expectations this time. Your satisfaction is our top priority, and we take your concerns very seriously. To swiftly address the issue at hand, could you kindly confirm if you are referring to order 501139406, which was purchased in 2023? Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you have experienced. We are eagerly awaiting your further confirmation so that we can resolve this matter promptly. Warm regards, RPGSHOW Customer Service

Response from RPGSHOW.COMSep 4, 2025

Hi dear, I'm truly sorry to hear about the disappointment you've faced with the wig you received. Your feedback is incredibly valuable to us, and we want to address your concerns promptly. Your satisfaction is our top priority, and we are committed to making things right for you. To assist you effectively, could you please provide us with your order number or the email associated with your purchase? Alternatively, you can share your feedback directly with our Customer Service Manager, Tina, via email at [email protected]. Your cooperation will greatly help us investigate the issue thoroughly and work towards a resolution that aligns with your expectations. Thank you for bringing this matter to our attention. We are dedicated to ensuring your satisfaction and look forward to assisting you promptly. Warmest regards, RPGSHOW Customer Service

Response from RPGSHOW.COMAug 13, 2025

Dear Breelynn, I sincerely apologize for the inconvenience you've encountered with your recent wig purchase. Your frustration with the unresponsiveness of our customer service channels is completely understandable. Upon reviewing your order, I noticed that it was made through our sub-brand, RPGSHOW OUTLET. I have immediately notified the team at RPGSHOW OUTLET about your situation and have requested them to reach out to you promptly. Kindly keep an eye on your email inbox, as they will be contacting you shortly. For direct communication, you can also reach them at [email protected]. Once again, I apologize for any inconvenience this may have caused you. Your satisfaction is our priority, and we are committed to resolving this issue for you as swiftly as possible. Thank you for your understanding and patience. Warm regards, RPGSHOW Customer Service

Response from RPGSHOW.COMJul 18, 2025

Dear Ada, Thank you for sharing this information with us. We've confirmed that our customer service representative has sent you a new bundle to address the density issue. We apologize for not receiving your feedback regarding the bundle tangle issue via email. Rest assured, our customer service representative will reach out to you again via email soon to follow up on this matter. We appreciate your understanding and patience as we work to ensure your satisfaction. If you have any further concerns or feedback, please feel free to let us know. We're here to assist you every step of the way. Warm regards, RPGSHOW Customer Service

Response from RPGSHOW.COMJun 23, 2025

Dear Diane, I'm truly sorry to hear about your disappointing experience. Your feedback is valuable to us, and we apologize for the inconvenience you've faced. We understand the frustration of receiving a product that didn't meet your expectations. Rest assured, we're working to resolve the issues you met promptly. Could you please check the email from [email protected]? We appreciate your patience and understanding during this process. If there's anything else we can do to assist you further, please let us know. Your satisfaction is important to us, and we aim to make things right for you. Thank you for sharing your concerns with us. Warm regards, RPGSHOW Customer Service