RPGSHOW.COM is a premier full lace and lace front wig company thathas been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
RPGSHOW.COM (rpgshow.com) has 246 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Website
rpgshow.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I am very happy a no d pleased with the wig name Ophair002. I am also pleased with the customer service at RPGSHOW. I had them custom my head measurements because my head is very small. They got the measurements right, the wig fits well. Thank you RPGSHOW!
Response from RPGSHOW.COMFeb 6, 2025
Dear Shelly,
Thank you so much for your kind words and for choosing RPGSHOW!
We are thrilled to hear that you are happy with the wig Ophair002 and our customer service at RPGSHOW. Ensuring a perfect fit for your small head was our pleasure.
We appreciate your feedback and look forward to serving you again in the future！
Warm regards,
Customer Care Team
RPGSHOW
PR
Priscille R.
I absolutely love it
I absolutely love it! It’s perfect will be making another purchase soon.
Response from RPGSHOW.COMJan 25, 2025
Dear Priscille,
Your words of appreciation truly warm our hearts!
We're thrilled to hear that you absolutely love your purchase from RPGSHOW. Your satisfaction is our top priority, and we can't wait to assist you with your next purchase.
Thank you once more for your invaluable support and for being a part of the RPGSHOW family!
Warm regards,
Customer Care Team
RPGSHOW
AH
AHC
Easily the best wigs I’ve ever owned
Easily the best wigs I’ve ever owned. Been buying them for years, all exceptional quality. Excellent customer service. The gorgeous styles bring me back time and time again.
Response from RPGSHOW.COMJan 23, 2025
Dear AHC,
Thank you so much for your kind words and continued support!
We are thrilled to hear that you have been enjoying our wigs for years and find them to be of exceptional quality. Our team is dedicated to providing excellent customer service, and we are delighted that you appreciate the gorgeous styles we offer.
Your continued support means the world to us!
Warm regards,
Customer Care Team
RPGSHOW
MY
Myra
I use to drop $500-600 on RPG Show…
I use to drop $500-600 on RPG Show easily every few months for way too often for YEARS 5+ yrs. But, recently I stopped purchasing from them because they stopped caring about what kind of quality they were sending me. It happened for my last 3 wigs in a row. I’d come to the belief they changed management or ownership bc my last 3 purchases had not been good quality. Not even to put on to attempt to fix it myself or invest the time/money it takes to fix it at my local beauty salon, or the inconvenience to return it (especially if it was bought at a discount rate). So, I switched to Hairvivi, they’re more expensive but I haven’t gotten any bad wigs from them ‘yet’. It’s been about a year since I left RPG Show but I want to return so bad to try the new Max wigs with the cut out ears and detachable combs /velcro . But, it gives me anxiety bc I spent soooo much money with them and they ended up not caring about me after a while or asking how to fix it.
Problems I started experiencing with RPG show wigs that made me leave:
Sometimes bad cut , wigs cut crooked this is fixable. I would take it to a hairstylist (pay extra) to fix it.
Lines of demarkation on colored wig examples: Ombre wigs or balayage wigs colors not blended well. Terrible problem to deal with but sometimes fixable with make up or sharpie pen.
Hair tracks not fully sown on to the end. Easy enough fix but shows inconsistency and an Inconvenience to me.
Hair sown in uninformed directions causing hair dents to make hairs lay down in usual directions. This was the WORST of all the problems and require wig deconstruction, than a reconstruction. This problem makes the wig unwearable, just throw the whole wig away. Too too difficult to fix.I purchased one of these from RPG show and because it was a discounted wig I could not return it for a refund or store credit. The wig was still in the hundreds of dollars.
You have asked why Hairvivi? Bc they currently offer the same quality of wigs you use to make when I 1st started purchasing from RPG Show 5+ years ago. That’s why.
Response from RPGSHOW.COMJan 22, 2025
Dear Myra,
We truly value your loyalty and are deeply sorry to hear about your recent experiences with our products. Your feedback is important to us, and we understand your concerns about the quality of the wigs you received. Please know that we are committed to addressing these issues and ensuring that every customer receives the high-quality products they deserve.
We invite you to reach out to our customer service team at your convenience via email at [email protected]. Your satisfaction is our top priority, and we would love the opportunity to make things right for you.
Thank you for considering giving RPG Show another chance. We appreciate your support over the years and hope to regain your trust.
Warm regards,
Customer Care Team
RPGSHOW
BI
Billie
Forever customer!
The unit, the service, the quality, the price are always perfect.
Response from RPGSHOW.COMJan 22, 2025
Dear Billie,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you find our unit and service to be consistently perfect. Your satisfaction is our top priority, and we are delighted that we have met your expectations.
Your kind words and continued support mean a lot to us. We truly appreciate your feedback and look forward to the opportunity to serve you again in the future.
Thank you once again for your valuable support!
Warm regards,
Customer Care Team
RPGSHOW
RE
Regina
The BEST
I am so in love with this wig! I really thought you couldn't get a Yaki wig to hold a curl but boy o' boy was I wrong. It holds a curl for days. It's just BEAUTIFUL. I love it, random people love it. I am hooked and you will be WHEN you get it. I am saying when because you will definitely want it. Details listed below:
Modernbeauty 014
Length 16 Inches
Texture Yaki
Knots Deep Bleached
Edges Deep Plucked
Lace Color Medium Brown
Density 200%
Response from RPGSHOW.COMJan 17, 2025
Dear Regina,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are in love with your wig Modernbeauty014 in 16 inches with Yaki texture.
Your kind words truly mean a lot to us, and we are delighted that you are enjoying your new wig and receiving compliments from others as well. We take pride in providing high-quality products that bring joy to our customers, and we are so glad that you are hooked on your new look.
Thank you once again for choosing RPGSHOW. We appreciate your support and look forward to serving you again in the future.
Warm regards,
Customer Care Team
RPGShow
DC
DCS
It's a hit or miss with their wigs
It's a hit or miss with their wigs. The last wig I received about a month ago. It was beautiful for about 3 weeks. After that I could not do anything with it. The tangling was so bad it looked like a rats nest. I will not be ordering from any of their sites again. Rpgshow, Rpgoutlet or MyFirstWig!
Response from RPGSHOW.COMJan 10, 2025
Dear DCS,
Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for the disappointment you experienced with our wigs.
At RPGSHOW, our commitment to exceptional customer service and top-quality products is unwavering. It saddens us to hear that we did not meet your expectations on this occasion. Please rest assured that your feedback is of utmost importance to us, and we are dedicated to addressing and resolving any issues you have encountered.
We apologize for any inconvenience this may have caused you and sincerely appreciate your understanding in this matter. If there is anything we can do to rectify this situation or assist you further, please do not hesitate to reach out to our customer service team [[email protected]] .
We look forward to the opportunity to serve you better and make amends for any shortcomings you have experienced.
Warm regards,
Customer Care Team
RPGShow
GE
Good E.
The WORST wig company
The WORST wig company! Don’t believe the YouTubers promoting them they get different Wigs from what we buy! I bought a week from them for $500 and the Wig I bought was supposed to be customised with bleach nots… but it wasn’t bleached and I paid extra for the customisation as well. Also I bought it dyed and when I washed it a whole bunch of black dye was running out of it. I washed it about five times and it still runs heavily black! It also tangles and sheds immensely and I literally just bought it a month ago and I’ve only worn it twice and this is everything I’ve gone through… just terrible!!
Response from RPGSHOW.COMJan 9, 2025
Dear Good Edi,
We are genuinely sorry to hear about the challenges you have faced with your recent purchase from RPGSHOW. Your feedback is crucial to us, and we deeply regret any disappointment or inconvenience you have experienced.
We understand your desire for a more seamless and natural look with your wig, and we appreciate your choice of the 'light bleach' option. To achieve an even more invisible effect, we recommend considering our 'deep bleach' selection in the future, as it may better suit your preferences.
Regarding the color fading issue you faced with your Jet black dyed wig during the cleaning process, we deeply regret any inconvenience this may have caused. Please know that initial color fading is a common occurrence with dyed wigs, particularly in darker shades. With subsequent cleanings, this issue typically resolves itself, leading to a more stable color appearance over time.
Our dedicated customer service team has been actively trying to reach you via [email protected] to address and resolve the issues you have encountered. We are eager to collaborate with you to find a satisfactory solution and restore your confidence in both our products and services.
Your feedback is invaluable to us, and we are committed to making things right. I kindly ask you to check your email and get in touch with us at your earliest convenience so that we can further assist you and ensure your complete satisfaction with RPGSHOW.
Thank you for bringing these matters to our attention. We are committed to providing you with the exceptional experience you deserve and hope to regain your trust in our brand.
Warm regards,
Customer Care Team
RPGShow
