We strive to deliver you luxurious liquors and wines at any moment.We work to deliver the orders of our customers in a swift manner. On top of that, our website provides premium engraving services that will create the perfect gifts for your loved ones
Royal Batch (royalbatch.com) has 53 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
royalbatch.com
Website
royalbatch.com
Category
Beverages & Liquor
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I triedto call royalbatch to find out if they use USPS or a courier company to ship products. To my disappointment, they only use WHATSAPP to receive calls. Freaking scamming pigs. I'm glad I read the reviews first. I DEFFINETLY WILL NOT ORDER FROM SUCH SCUM. Only scammers use a phone app. You people are scum. You need to be shut down.
Response from Royal BatchApr 26, 2024
Hello, Why would you rate us 1 star for not being able to find our phone number, as you are claiming? And why would you send us a very abusive email for this.. this is your email:
I tried to call Royalbatch to get some questions answered. I see you only take calls using what's app. Only scammers use a phone app. And, I see the business is located in INDIA. You scamming mother Fuckers. Don't tou cocksuckers make enough money from scamming people with your fake PayPal and IRS scams? You low life pieces of shit.
FYI, if you google our business name you will see a phone number attached. A US BASED phone number.
There are many other companies online you can purchase from them without any frustration and we suggest that you go and shop there.
ZO
zoe
i was ify about ordering here but i did…
i was ify about ordering here but i did anyway in hopes that it is a trusted site .
i placed a order and i received a confirmation email however i am waiting on a tracking number or a way to check the status of my order ! you all should really work on better customer service providing all necessary information needed the exact same way you guys take the payment of orders immediately !also provide better access for customer service too this is not okay ! Now can someone provide me with my tracking number THanks ! Order number 22263
Response from Royal BatchApr 21, 2024
Hello Ashlee, We regret the oversight regarding your review. Upon reviewing our system, it appears that you received your order on February 22nd. We hope that our order notification emails were helpful and provided the necessary information for tracking and receiving your order. Please do not hesitate to contact our customer support at [email protected] should you have any questions. Looking forward to serving you in a new order soon. Thank you
ZN
Zach N.
Received wrong products and shipper not…
Received wrong products and shipper not willing to rectify other than a $30 off an additional $200 order. Would not recommend
JH
Jennifer H.
scam
This place is a scam
SC
Stephen C.
Product I never received and got charged
I ordered and got the delivery in a fairly reasonable time. I got UPS notice and was home for it. They came over an hour early when I wasn’t there. Tried to change the delivery to pick up at UPS. Couldn’t get the site to allow it. The third attempt was when I was home all day. They never came and sent an email that they would deliver a week later. I went to UPS to try to pick it up. They told me they sent it back even though the email said it would be delivered later. I emailed Royal Batch with the details. They said I had to pay the delivery again both directions. $56 for a $200 order. I sent them all the UPS emails and that I have a Ring door bell camera for evidence. Their response is sorry we can’t dispute UPS. I will never order from them again. I now turn the evidence in to my credit card.
Yes they offed me a $15 discount and I will have to pay $40. I have provided proof that I was here and UPS changed the dates and then shipped it back saying they came. Yet they will not take the evidence which includes the email from UPS changing the date. Telling me they have no way to question UPS and their decision if final because of that.
Response from Royal BatchJun 3, 2023
We greatly value this honest review. Mr. Stephen's order qualified for our Free Shipping promotion, and we provided him with the tracking details two days after placing the order when it was shipped out.
As our packages require an adult signature, UPS made three unsuccessful attempts to deliver the package to Mr. Stephen. According to the UPS report, the reason stated was "The receiver was not available for delivery." As per their standard procedure, UPS decided to return the package to the sender.
In response to Mr. Stephen's request, we were pleased to receive his request to reship the package to an alternate address to ensure its successful delivery. However, as outlined in our website policy here (https://www.royalbatch.com/faq), it is the customer's responsibility to receive the package. In the event that the carrier is unable to reach the customer, we are obliged to charge for the return fees as well as the reshipping fees, which are billed to our account by UPS.
Despite these circumstances, we made a goodwill gesture by offering Mr. Stephen a reasonable discount if he chooses to proceed with the reshipment, aiming to secure his satisfaction.
Thank you
Royal Batch Team
SH
Shelly
Outstanding customer support!
They have the best selections. Prices of some items might be a little higher than others, however, their customer support provides excellent service and that is what I like the most about Royal Batch. They can even send you special coupons if you emailed them.
MI
Mike
Amazing deals and coupons
They have amazing deals and coupons. I contacted them to check the availability of a very expensive item and they were able to source it for me with a discounted price. I took 2 days to ship it and 4 days in transit. I am very happy to find this website
AJ
Ashley J.
Excellent customer support and prices
I had to order several engraved bottles for my company's staff. Their customer service provided quick and professional assistance to finish the engraving the way I liked. I enjoy my shopping experience with Royal Batch and will definitely come back
