Royal BatchWe strive to deliver you luxurious liquors and wines at any moment.We work to deliver the orders of our customers in a swift manner. On top of that, our website provides premium engraving services that will create the perfect gifts for your loved ones
Royal Batch (royalbatch.com) has 53 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Steve H.
I placed an order for five bottles, two of which were difficult to obtain. To my surprise, the customer support team at Royal Batch was able to procure them for me after I reached out to them via email. The most impressive part was that I obtained them at a lower price than any other source.
Yoel
Delivery was faster than expected, I ordered an engraved bottle and it looks very lovely. Great service overall that I plan to use again.
Patrick
Great alcohol for prices that are lower than anywhere else I looked.
Michael S.
bad experience with shipping and very long delays. Their CS team is not responding for more than a week. I made a mistake trying to save 2 bucks and it costed me so much more not going with a reputable website. I would not be shopping from here again and hopefully i get my refund from my bank because their CS team wont return my money
Response from Royal BatchFeb 27, 2023
We apologize, Michael, for the delay in our response to your post. Due to an error in our notification settings for customer reviews, we were unable to promptly address your concerns. Upon reviewing our records, we have only found one order associated with your name that was placed on February 3rd, 2022. This particular order, which included engraving services, was successfully delivered to your address in AL on February 14th, 2022, and was dispatched from our fulfillment center in California. We would appreciate it if you could provide us with the order number of the other order you experienced an issue with. We take pride in our commitment to prompt customer service and aim to respond to all customer inquiries within 24 hours. Additionally, we offer refunds for orders that cannot be delivered or if a customer chooses to cancel their order.
Pleased C.
Product was received in a timely manner with no problems.
