Rover.com | Pet SittingReviews of rover.com

I love Rover for a great interface for finding sitters. I will request Rover to find more sitters who are good with animals.

I have used once to get a dog/house sitter whilst i was on holiday. There was plenty of available sitters in my area. I opted for Rover over a competitor and their fees to the sitter seemed fairer. I didn't have a great experience with the sitter. There were a few odd messages but my main problem was i returned home to discover damage to a brand new table that was delivered the day before I left. Im sure it was accidental but the sittter chose to lie about the situation. Rover were very helpful and reimbursed me for the table quite quickly. I think it probably worked in my favour that i had evidence the table was brand new helped my case but i was pleased and would use the service again but opt for a different sitter

This was the 2nd time Cindy cared for our three cats. They have a room of their own when there, with a large bird-watching window. We hope we never have to leave town without her being able to care for them, as she is a cat lady extraordinaire. She spent time with them, sent photos daily and gave our calico meds every day--even let her come out and watch TV with them some evenings. All three were calmer and better behaved with one another following their 12-day stay than they normally are at home!

There were many different sitters available, so I had plenty to choose from, which was nice.

Your app doesn’t work as it should. This is 2025, it should not be this difficult for a company that is in the business of connecting clients with dog sitters to develop a fully functional app that actually works. I had just downloaded the app so I know it wasn’t a problem on my end. It was 100% Rovers inability to invest in functional technology. I spent many hours trying to converse with various dog sitters for a 5 day booking only for many of them to say they were not receiving notifications until days later. One even ghosted me after agreeing to dog sit (so maybe they shouldn’t be allowed to use Rover anymore). A quick Google search shows this IS NOT an isolated incident. This has been going on for AT LEAST 2 years. I contacted customer support and their solution “have the dog sitters update their apps.” Are you serious? They’re not even getting the messages. And then Rover customer support stopped responding to my questions. Totally unprofessional. I’m so disappointed with Rover as a company in general. The only good thing is that the dog sitter I did finally find was really good with my dog. But I won’t be using Rover again. I do not trust that you will ever fix this issue. There are better companies with fully functional technology that I will go with. Do better

Very nice and professional and great with my dogs

ease of use, communication with sitter

Easy, simple and convenient!