Rover.com | Pet SittingReviews of rover.com

There are good people available in the search, and I do love Sophia, who has been walking my dog now for a bit. However, your company and your capacity to help customers know how to navigate the system leave a lot to be desired. I was thoroughly disappointed with the general lack of guidance for figuring out how the payment scheduling goes when a customer garners ongoing service. There was no information about how this was done, leaving me nervous that somehow Sophia was not going to be paid. When I tried to contact people at the help desk through online chat, I quickly realized that the way the system is set up, if you do anything with your browser other than leaving it on the exact same page, you get cut off from the conversation, and there is no way to get back to the same person. I found myself repeating myself multiple times before anyone understood what I was asking, and even though the answer turned out to be simple, it was frustrating to get to.

The person who was dog walking for us was allowed access to our home twice a week to walk the pets while we worked. They stole my wife’s watch and her wedding ring. Of course Rover would not reimburse us. The walker seemed trustworthy but clearly was not.

very convenint and trustworthy

Well screened, caring and reliable pet sitters!

My Kitten Sitter is very experienced and the Rover Cards make my husband and I feel confident that she is cuddling and playing with them at the times requested. My kitten sitter is trustworthy and so sweet too. We use her over and over.

I have used this service several times and I have always had a good experience. I am comfortable that Rover screens their pet sitters, and that they do a background check. They also provide verified reviews from other clients. I received daily messages, photos and videos of my dogs while in the sitters care which was comforting. I have always had good experiences with this service.

It's hard to leave the pets...even for a day or 2. Our caregiver was a quick study, a terrific communicator and worked super efficiently to ensure our pets were well cared for in our absence.

It’s been 2 weeks w Michaela as our walker. My older dog sits at the window, waiting for Michaela. So excited!