Lisa
The Rover app needs much improvement
The Rover sitters I have used have been mostly great. But the Rover platform itself is awful. It is very difficult to make modifications or resolve booking issues. I have run into quite a few frustrations with the Rover app and although I use them a lot, I am about at the end of my rope with the last booking modification I encountered on the app. I don't think I'll be using Rover in the future.
Response from Rover.com | Pet SittingNov 24, 2025
Hi Lisa, thank you for taking the time to share this feedback with us. We are sorry to hear that parts of the app have been frustrating to use, especially when trying to make booking changes. We know how important a smooth experience is and have shared your feedback with our product team. If you ever need help navigating a modification, our Support Team is available 24/7 at (888) 453 7889 and would be happy to assist. -Brittney




