Rover.com | Pet SittingReviews of rover.com

Our pet was very well taken care of! Very convenient to use Rover!!

A good experience and good plan

Very easy to find individuals with my criteria

Very pleased with the service from Rover! Felt as though my puppy was well cared for, Brittany did a superb job with her, extremely friendly and very knowledgeable.

I was a Rover sitter for almost four years and cared for 300+ pet parents through the platform. Pet sitting was not just work for me it was something I genuinely loved and also one of my important sources of income. A situation during a meet and greet (not an active booking) escalated after a potential client made false claims. I stayed calm, apologized, offered to cover vet costs, and reached out to Rover immediately because I truly believed the platform would guide and support me in handling the situation responsibly. Instead, my sitter account was permanently suspended. What has been most painful is that after the final suspension decision, there has been complete silence from Rover including from the Trust & Safety agent assigned to my case. I have now waited more than two business days with no response, no clarification, and no sense of closure. As a sitter, I genuinely believed Rover would support its sitters when they act transparently and ask for help. That belief is what made this experience so difficult. This outcome was the least expected, and it has left me feeling deeply disheartened and emotionally shaken especially losing access to the platform during the holiday season, when I had returning clients counting on me and income I depended on. It is incredibly hard to process how years of care, dedication, and trust can end this way, without communication or support. I hope Rover reflects on how these situations are handled and improves the way long-term sitters are treated during moments that have serious emotional and financial consequences

Jason is the best

Beauty was great with Freya. She has a lovely dog friendly home with lots of space and a large fenced yard. Her home has lots of room and her own dogs are very well trained. I was very worried as Freya is a little anxious with people she doesn’t know but she loved Beauty right away!! Beauty provided lots of pictures and videos so I could see how Freya was doing throughout the day. She is very responsive to texts and great at communicating. We will definitely be sending Freya to Beauty’s again!!

We've had really good cat sitters through Rover - everyone has been terrific with our 2 fluffies, and it was easy to schedule and coordinate.