édith B.
Beware of this service
Beware of this service! Though a majority of people seem to have been lucky much to my surprise. I have been on Rover for about 3 months and have only had very bad experiences. I have had sitters cancel on me again and again without any consequence to them. Having to cancel engagements or rearranging everything last minute. Hours and hours of searching and discussions and payments and reimbursements. It’s been a literal nightmare that I do not wish on anyone.
Response from Rover.com | Pet SittingJan 27, 2026
Hi Edith, we appreciate your feedback and are so sorry to hear that this has been your experience using Rover. As pet parents ourselves, we understand the importance of finding someone reliable and trustworthy to care for your pet. We are constantly working to make Rover a safer and easier to use platform everyday. Please don't hesitate to contact us anytime at rover.com/help so we can help you with finding trusted care near you. -JC




