Rover.com | Pet SittingReviews of rover.com

An incident happened with the sitter and now my dog is labeled dangerous because she double booked. Long story short, sitter first claims my dog attacks the new dog upon arrival and tells me I need to pick my dog up a day early. When I called to talk to her about it, she claims the dogs were now playing together. Why would she report to River my dog was danger and then let her out of her cage to play with the dog she supposedly attacked? When I write up a written statement to Rover back and forth, they try and pin it in me for not picking the right sitter. As far as I know my claim with Rover is still open and I never got my one night refund. I BLOCKED the sitter on the site YET- I STILL GET AUTOMATIC EMAILS SAYING "BOOK JOYCE AGAIN!" No thank you! Their customer service sucks. They need to work on their professionalism and train their sitters in proper protocols. Joyce's personality online and through text was NOT her personality via phone call. She also scolded me for not telling her in person something listed on my pets profile. IT'S IN THE FILE. Then Rover had the guts to ask me to give them a second chance. No chance! My dog is marked dangerous now. No sitters is going to give her a SECOND CHANCE. She's part border Collie and Dachshund....how is that dangerous?! She's just hyper and plays rough! If the sitter felt comfortable to let the dogs play few hours later, then my dog isn't dangerous. But obviously Rover cares more about their sitters than their customers. I don't know why I even bother giving Rover a written statement when they asked. Rover didn't address any of my point of concerns.

Adriana was friendly and she has a special connection with dogs. Axel connected with her instantly which gave me assurance that he was in the right place and that he would be well taken care of. The process for boarding Axel was easy and being able to ask questions while away and having pictures sent to me was comforting.

I had a wonderful dog sitter. She was very easy to communicate with. Asked a lot of questions that showed she was very experienced with dogs. Also updated me about everything and took care of my dog as it was hers. Definitely a great experience.

Great care of our dog and cats!

So easy to arrange a sitter for our pup. The communication is great and the process is easy. You can see real reviews of the sitters and their proximity to your home. Love this app.

This was our first time using the dog service. Everything went really well.

Chi met me and my kitty ahead of time. She followed all my instructions and sent photos.

I have a big dog and the boarder has 2 big dogs. I was happy about tha. Also just 1 and 1/4 miles from my home. The boarder lives on a farm. Met with boarder a couple days after he accepted booking. My dog boarded for 6 days and had a great time. Communication was good with boarder. I definitely would use him again.