Routine WellnessReviews of routinecos.com

Ordered over two weeks ago and still no delivery. No response to emails. Very disappointed. I would very much like my money refunded. As they replied on Facebook that they send me an email. The only email I received was an automatic response stating someone will contact me soon.Tbey also put a tracking link on Facebook that anyone can click on and see my address. Not very private or professional. The so called tracking shows that item still has not been shipped. Terrible service and a customer service that cannot take responsibility for their businesses bad service.

My hair was shedding at least 3x more after using this product. Did everything instructed, used the serum which doesn’t smell very nice and just can’t take the excessive hair loss any longer so it’s gone in the bin. Do not buy.

I have been using the shampoo and conditioner for about 4 weeks now and am finding that my hair is falling out at about twice the rate it was before. Not what I was expecting based on the reviews. I think I should probably stop before I lose all my hair! Perhaps it just doesn't work for everyone?

The shampoo doesn’t work. They give you 48 hours before they auto ship it. I canceled before it was shipped but they said too bad it shipped already. Basically, AFTER I canceled they shipped it in a hurry. They are charging me about $10 to return it because of their FAQ section they say that but misleading people by saying ‘free shipping and returns’ customer service is terrible - couldn’t find a number so had to email. Buyer BEWARE!!!!!!

Before using the shampoo I had gobs of hair coming out every time I washed or brushed. Now I have very little hair in the drain and in my brush. My hair is fuller and this is only after one bottle of the shampoo and conditioner. Great product.

My hair was improving with solid shampoo but Routine Wellness was said to be the top choice. I regret buying this product and I highly recommend that you do not buy it

I ordered the unscented because of so many negative comments about the smell. I have been using the shampoo/conditioner for about 4 weeks and see some hair growth along the hairline which is where it was thinning. My 2 comments are: my scalp seems very dry and I had some itching, so I am only washing 1 x a week. My hair has no body and is flat?? Is it color safe because my previous highlights are turning so light and my hair is dark brown? Please advise, I am willing to give it more time. Dorothy

Due to weight loss, my hair was falling out at a rapid pace. Since 3 weeks using routine my hair is hardly falling out. Hair feels very clean. Usually my hair gets greasy by the end of the day with normal shampoos but not the case now. I am also taking collegan, biotin and Minoxidil 0.5mg.