Lisa W.
Terrible customer service:
Terrible customer service: My order was shipped to the wrong address, and my package kept by the resident. I asked for a refund of $114.48 three times over a series of emails and kept getting redirected. When I said I was going to take it up with PayPal as a dispute, Routinecos immediately cut off correspondence. PayPal ruled in Routinecos favor because Routine told PayPal that the package was marked delivered — yes, extorted my money for goods I never received ! They had no interest in making it right.


