rosegarnet.comReviews of rosegarnet.com

I recently purchased 6 bras from Rose Garnet, all the same style but 3 different colors. This was after receiving notice that their “best selling style” was discounted $15, for a very limited time. However, I was given the discount on only 2 out of the 6 items, and immediately contacted them with a request to recalculate my purchase. At first, my email was misread and I became frustrated. However, today, a customer support rep was able to rectify the situation for me, and she said a refund for the difference was started. I appreciated the extra time taken to review my problem and help me resolve it with in a gracious manner. I believe the bras they sell are very well constructed and mine have lasted very well.

I made ordered 4 bra’s, different styles. They posted a 30 day return policy so I thought it would not be a problem to return it exchange them if needed. I received my order on September 9th and unfortunately none of the bras fit me. I emailed them on Sept 17th requesting a refund (following instructions on their website). It’s been 48 hrs and no acknowledgement or response yet. Frustrating…

I believe this company is a scam. Do not order from them. It’s been weeks and I cannot get ahold of anyone. They are being reported to the BB in the hopes that they do not scam others.

I found this company on Facebook. All of the companies that I have found selling garments or other helpful items have had the same kind of service. They are very deceptive. They claim to be located in the US clearly a lie. They take weeks to ship anything. They have a policy of not refunding your money even if they ship you something that they had on hand, but you didn’t order. My new policy is not to order from any company on Facebook unless it is one that I have dealt with before and happened to know that it is a US company.

These bras come from China, which would be fine except they say they are made in MO. It took forever to come and once it did come it had a tag on it for a different bra company. The bra feels cheap and I am in the process of returning.

This company misleads the public when they say they are located and operate out of Fenton MO. They may receive orders at Fenton,MO, but their product comes from overseas. So if you think your buying a USA product, you are not.

Bra ordered in June - still no delivery and tracking shows initially “incorrect shipping address” and now showing “exception.” Tried phoning, left numerous messages, texted, messaged on FB, emailed, aDnd tried to contact Chinese carrier - no response to any and all methods. Clearly I’ve been duped and now have no recourse.

Bras sewn inside out, seeking a return, seeking contact information