Carey T.
Finally doing this review, couldnt find anywhere on the site to do it.
This is a mixed review for the keyla sports bra with external wire. I say mixed because I LOVE this bra except for ONE BIG ISSUE. The wires in the centre of the breast poke WAY out! I was so embarrassed when I wore one out as I have nothing else and someone pointed at the protrusion and said "what on earth is that sticking out of you?"I am big in the bust and its almost impossible to find anything comfortable that fits. I asked to return my first one after a VERY long wait to receive it and was eventually given a full refund which I appreciated. I then ordered two more assuming after convo with customer service it was clearly a fault. I decided however to get one size smaller in the cup just in case it was a sizing issue...NO IT WAS NOT. Same issue but 2 bras now that are tight and STILL look like I have a gun under my shirt ready for a hold up...what on earth. Im so dissaponted. If not for this one issue these would be my forever bras that I would recommend to all that I know 100% Please tell me this will be changed or Im back to square one looking for a bra that finally fits. Im 62 and still searching! I cant go any where with this horn sticking out of my cleavage, my social life is officially dead😭Do I try a different style? Im afraid to try again, I dont have a money tree in the back yard. Ive guessed at the date as I can never find a log in to check my purchases.
Response from rosegarnet.comJan 20, 2026
Thank you for taking the time to leave such a thoughtful and honest review. We’re truly sorry for the frustration and embarrassment you experienced — that’s never how we want a customer to feel, and we completely understand why this was disappointing, especially after giving the bra multiple chances. The Keyla Sports Bra uses an external center support structure that is intentionally designed to sit outside the fabric to prevent internal poking and to provide separation and bounce control for fuller busts. However, we recognize that for some body shapes — particularly depending on breast projection and torso length — that center support can sit more prominently than intended. When that happens, it can feel uncomfortable and look noticeable under clothing, which is not the experience we want for you. We’re especially sorry that this happened more than once, despite your efforts to adjust sizing. While many customers find Keyla to be their “forever bra,” we fully acknowledge that it isn’t the right fit for everyone — and your experience helps us continue improving future designs. We would genuinely love the opportunity to help you find a different Rose Garnet style that may work better for your body and lifestyle, or to discuss options so you don’t feel stuck or hesitant to try again. Please reach out to our customer care team directly at [email protected]. We’re here to help and will treat your situation with care and understanding. Thank you again for your honesty and for giving us the chance to learn from your experience. We truly hope we can help you find something that makes you feel comfortable, confident, and supported. Warmly, The Rose Garnet Team