rosegarnet.comReviews of rosegarnet.com

So far my experience has not been great I did order 2 bras and i think I would love them if I get the right size but I CAN NOT GET INTOUCH WITH CUSTOMER SERVICE TO TELL ME HOW TO RETURN AND OR EXCHANGE FOR BIGGER SIZE ! I have emailed like 3 times and tried to find a number. Please help

Keyla high impact double layer outer underwire. I have mixed feelings about this bra and have worn it about 10 times to give my best review. Size ordered was 42 DD. First, the body of the bra is basically a wide strap, wireless bra with no support or lift. The "outer underwire" is a plastic t-shaped bone that is sewn in at the top center and then under the breasts in the front. It has no attachment down the center front (so it's free floating). Due to this fact, the center that should sit flat against the chest does not sit flat, as is depicted in many of the photos. Therefore, there is no "lift and separate" as you are led to believe. I wonder if the women's breasts are taped to make it appear that the bra sits flat against the chest. Second, the band width is not as you might expect. My 42" band is exactly 42" when measured; so I have to hook the bra at the farthest hooks to fit. Normally, with a 42" band, I hook in the middle hooks. I'm not interested in ordering a wider band - you'll see why in my final remarks. Third, the shoulder straps. To adjust the straps, they use a slide hook like the ones used on convertible bras that can criss-cross in the back. The strap has quite a few channels that allow a wide variety of strap lengths. However, the longest option seems kind of short to me. I use the channel that gives the longest strap and I am not a tall woman at 5'3", so I'm thinking anyone taller might have an issue. Now onto my mixed feelings: - because of the short band size, it's not easy to hook the bra; sometimes I have to hook it in front and then turn it around - when putting the bra on, sometimes the slide hooks in the straps come out; it's a thing then - the shoulder straps are very comfortable; this is extremely important with my large cup size - once I get the thing on, I feel very supported and I'm not drooping; however, - there is definitely some "uni-boob" because of the "outside wire" that doesn't lay flat against the chest Perhaps ordering a larger size cup would help, but most of these bra producers only make the band larger to accommodate these things, which defeats the purpose and then you have to start all over again with the search for a bra that actually fits and you can wear all day. Think twice before ordering. It's way more expensive than it should be.

Very comfortable bra but to advertise it as a high impact sports bra is nonsense. I will sefinitely buy again but just as an ordinary bra

The Keyla sport bra cups are very comfortable and fit me true to size. However the small rounded band under the underwire cups does NOT feel comfortable. It tends rolls under and rubs no matter how tight or loose I adjust the band. I would like to see this same bra manufactured with a thicker, wider stretchy band. I would also appreciate a wider back band with 4-5 hook closures. Shipping takes longer than any other company I typically order from. But I did order a wrong size by mistake originally and the return process was very easy at no cost to me to return and exchange the item.

It's a crying shame that this company is so incompetent with delivery. These are wonderful bras...when and if you get them. Order was placed last month and my tracking shows they made it to LA five days ago. It ends there. With all the political "stuff" going on right now, I doubt that things will get better. Customer service is completely lacking. Heartbreaking.