ROSE FOREVERReviews of roseforever.com

Response from ROSE FOREVERJan 8, 2025

Hello Liah. We’re truly sorry to hear about your experience! Unfortunately, your order was flagged as fraudulent, and despite sending multiple emails and follow-ups, we didn’t receive a response or any contact through our customer service address. The good news is we’ve already taken care of this—your order is on its way, and we’ve also processed a full refund for the amount you paid. Thank you for your patience, and please feel free to reach out if there’s anything else we can do to help!

Response from ROSE FOREVEROct 8, 2024

Hi Jeffrey, Thank you for your feedback. We understand the frustration, but please note that our shipping policy states a cut-off time of 12:30 PM, and it takes 1-2 days to process the order. This information can be found in our shipping policy for future reference. If you have any further questions, feel free to reach out to our customer service team! - Rose Forever Team

Response from ROSE FOREVERSep 10, 2024

Thank you so much for your kind words! We’re thrilled to hear that you continue to choose Rose Forever for your client gifts and that the roses have made such a positive impression. It’s always our goal to provide exceptional quality, and we’re glad to know you and your clients have enjoyed them. We look forward to being part of your future gifting needs! Warm regards, The Rose Forever Team

Response from ROSE FOREVERJun 4, 2024

Update Hi again, We just saw your email from yesterday, we are gonna answer today and try to solve your issue today! Best, ------ Hi Choc Pinki, We are truly sorry to hear about your disappointment with your recent order. We strive to provide the best possible experience for our customers, and it’s concerning to hear that we did not meet your expectations. We have reviewed our emails and unfortunately did not find any communication from you regarding the issue you mentioned, except for an email about changing the delivery address. This might be the reason we were unable to respond to your concerns promptly. We genuinely want to resolve this matter for you. Please contact us at [email protected], and we will do our utmost to assist you and address your concerns about the product. Thank you for bringing this to our attention. We appreciate your patience and hope to make things right. Best regards, Rose Forever Team

Response from ROSE FOREVERMay 30, 2024

Hi Sonia, Thank you for your nice comment. Hope you will show and recommend it to friends & family :) Best Regards, Rose Forever Team

Response from ROSE FOREVERMay 29, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our product. Your recommendation means the world to us, and we're delighted to know that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy!

Response from ROSE FOREVERMay 29, 2024

Dear Albert, We sincerely apologize for any confusion regarding our membership. After reviewing your account, we see that you did save $35 by subscribing to our membership. We have already gone ahead and refunded you the $29 charged. For future reference, please note that you could have canceled your membership for free during the first 30 days. Additionally, it's possible to make purchases without subscribing, though you wouldn't receive the $35 savings and the additional discounts that come with the membership. Next time, do not hesitate to contact us via email or chat to resolve your issues more quickly. If you have any further questions or need assistance, please feel free to contact us. Thank you for your understanding. Best regards, Rose Forever team

Response from ROSE FOREVERMay 29, 2024

Hi Marina, Thank you so much for your wonderful review! 🌹 We're thrilled to hear that your bouquet still looks and smells amazing after a year. It's our goal to provide lasting beauty and joy with every bouquet, and we're glad to know we succeeded. Your recommendation means the world to us! Warm regards, Rose Forever Team