We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
Roomrs (roomrs.co) has 171 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
roomrs.co
Website
roomrs.co
Category
Real Estate
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I lived at Roomrs for a period and had a great experience. The apartment was clean, well-maintained, and in a great location. The people I lived with were really nice, and the overall atmosphere was welcoming. The team was also very responsive and helpful whenever needed. It’s a great option for young professionals or students looking for a hassle-free and flexible living arrangement in New York. I highly recommend it! 😊
Response from RoomrsMay 20, 2026
Thank you for the kind words and the recommendation! A clean, well-maintained apartment in a good location with nice roommates is really the core of what we try to deliver, so it's great to hear all of that came together for you. We've worked hard to make Roomrs a strong fit for young professionals and students who want flexibility without the usual NYC housing headaches. Hope to have the chance to host you again in the future.
Take care,
The Roomrs Team
AN
Anonymous
The Worst Leasing Experience Ever
Avoid Roomrs at all costs. There is a reason that they do not allow in-person viewings - the apartments are disgusting and unhygienic. The pictures are taken by a professional photographer with a wide lens when the apartment is brand new and clean. THE APARTMENTS DO NOT LOOK LIKE THE PHOTOS.
The lease forces you to accept the apartment “as is” without ever seeing it in person. Don’t do it. Just don’t.
Roomrs do not care about hygiene or maintenance. The apartment was unbelievably filthy. Also beware of the doors, some of them are translucent, and none of them lock (in any of the apartments), leaving you with zero privacy or security.
When things go wrong (and they will), there’s a phone line—but there is no one on the other side. It’s just an automated message telling you to email them. Spoiler: they don’t respond to emails either.
The whole process seems smooth until you sign the lease and pay two months’ rent. Once it’s time to move in, communication stops, and they couldn’t care less about you.
Speaking of your money - don't expect to get your deposit back anytime soon. Roomrs has zero respect for the financial commitments they make to tenants.
Let this be your warning fellow renters, steer clear.
Response from RoomrsMay 20, 2026
We’re sorry to hear that you felt dissatisfied with your experience. However, we strongly disagree with the characterization that Roomrs does not care about maintenance, hygiene, or resident concerns, as our team actively coordinates cleaning, maintenance, and support requests across a large number of shared apartments throughout New York City.
That said, we understand that your experience did not align with your expectations, and we take feedback regarding cleanliness, communication, and maintenance responsiveness seriously. We would appreciate the opportunity to discuss your concerns directly and review any unresolved issues further. Please feel free to reach out to us at [email protected].
Best Regards,
The Roomrs Team
JL
Júlia B.
I was in a roomrs aptm for a year
I was in a roomrs aptm for a year. There were issues with the house all year round:
-black mold in the bathroom, my roomates literally felt stuffy cus of it. Reported to roomrs various times, ignored
-diswasher never worked
-building's washer and dryer never worked properly either, everyone had to go to the laundromat
-in the summer the AC didnt work from 2pm to 11pm every single day. We couldnt cook cus it would get so hot you felt dizzy
-in the spring and summer: ants in the kitchen, centepides all over the flat and roaches in all the rooms. It was actually funny cus now and again you would wake up in the middle of the night to someone screaming from a roach in their bed
All this problems were reported to roomrs by all of the roomates at least once. Roomrs completely ignored or gaslit us. The number they list as "emergency support" is just a recorded invoice that says that if u have an emergency call 911 lmao
I literally dont know anyone in nyc thats happy with roomrs. I heard tho that they offer $100 dollars if u leave a positive review here, so that explains all this asslickers :)
Response from RoomrsMay 20, 2026
We’re sorry to hear that you feel this negatively about your experience. However, we do want to respectfully object to the characterization that Roomrs “ignored” resident concerns or intentionally failed to respond to reported maintenance issues. Our team regularly coordinated maintenance vendors, building management, pest control, and support responses throughout the year, including for issues relating to appliances, pests, and common-area systems.
At the same time, we understand that recurring building-related issues, especially involving pests, laundry equipment, cooling, or shared spaces, can be frustrating and disruptive to daily living. We also strongly disagree with the implication that Roomrs incentivizes dishonest reviews, as we do not offer compensation in exchange for fabricated positive feedback.
We appreciate you taking the time to share your perspective and would still welcome the opportunity to discuss any unresolved concerns further at [email protected].
Take Care,
The Roomrs Team
AK
Ashima K.
I was struggling to find a place in NY…
I was struggling to find a place in NY especially because I only needed a 3-month lease. Friends suggested roomrs and my experience with the team was seamless. My apartment is great, comfortable and has all the amenities I need. Would definitely recommend!
Response from RoomrsMay 20, 2026
Thank you for the kind words and the recommendation! Short-term leases are notoriously tough to find in NYC, and it's one of the gaps Roomrs was specifically built to fill, so it's great to hear the team and the apartment delivered on that. Comfortable, amenity-ready spaces with flexible terms is exactly what we aim for. Hope to have the opportunity to host you again down the line.
Thanks,
The Roomrs Team
MA
Mariana
Roomrs was genuinely amazing!
Roomrs was genuinely amazing!! The apartment was incredibly well located, had an easy commute, and was SO spacious. The leasing team is also fantastic, can’t recommend them enough!!
Response from RoomrsMay 20, 2026
Thank you for such an enthusiastic review! A well-located, spacious apartment paired with a smooth leasing experience is exactly the combination we aim to deliver, so it's great to hear all of that landed for you. The team will appreciate the shoutout too. Really appreciate the recommendation.
Thanks,
The Roomrs Team
MC
Mia C.
The roomrs teams have been professional…
The roomrs teams have been professional and helpful.
Response from RoomrsMay 20, 2026
Thank you for the kind words! Professional, helpful service is the standard we hold the team to, so it's great to hear that came through during your experience. Hope to have the chance to host you again in the future.
Take care,
The Roomrs Team
MM
Miriam M.
hassle free housing solution
Roomrs made my move to NYC seamless and stress-free. The process of finding and renting a room was incredibly straightforward, saving me so much time and effort. The sales, leasing, and customer service teams were exceptional. They were responsive, professional, and always ready to answer my questions. Overall, my experience was fantastic! I highly recommend Roomrs to anyone looking for a hassle-free housing solution.
Response from RoomrsMay 20, 2026
Thank you for such a detailed review and the strong recommendation! A seamless, stress-free move into NYC is exactly what we set out to deliver, so it's great to hear the process saved you time and effort the way it was designed to. Responsive and professional support across sales, leasing, and customer service is something we hold the team to consistently, and we're glad that came through for you.
Thanks,
The Roomrs Team
HD
Hannah D.
100% worth it
100% worth it, normally sure like these are sketch but this is perfect and super easy site and great apartment
Response from RoomrsMay 20, 2026
Thank you for the kind words! We know services like ours can come across as too good to be true at first glance, so it means a lot to hear the experience held up and that the apartment delivered. An easy-to-use platform is something we've put real effort into, and we're glad that came through. Really appreciate you taking a chance on us.
Thanks,
The Roomrs Team
