RoomrsReviews of roomrs.co

Response from RoomrsJun 12, 2026

Thank you for sharing this! A seamless move-in into a fully furnished apartment with all the amenities is the experience we aim to deliver every time, so it's great to hear that landed for you. Quick maintenance turnaround and a solid cleaning service are part of what's bundled in to make day-to-day living genuinely easy, and we're glad both held up during your stay. Take care, The Roomrs Team

Response from RoomrsJun 24, 2026

We're truly sorry to hear that your experience has not met expectations. Pest issues are something we take very seriously, and it's not the standard of living we want any of our members to have. We'd also like to clarify that we do not provide compensation in exchange for positive reviews; we welcome honest feedback from all members regardless of their rating. We'd really like the opportunity to learn more about what happened with your reports and address the situation directly. Please reach out to us at [email protected] so we can look into this and make it right. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for such an enthusiastic review and the strong recommendation! Helping new New Yorkers find the right fit quickly is exactly what we aim for, and we're glad East Harlem turned out to be a great match - it's a neighborhood with a lot to offer. A well-equipped apartment with easy access to support when you need it is the standard we hold ourselves to, and it means a lot to hear that came through. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for the kind words, and a shoutout to Zack - we'll make sure that gets passed along! A smooth, easy process with options across different budgets is exactly what we aim to offer, so it's great to hear that came through for you. The team will really appreciate this. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for such a thoughtful review and the recommendation! Well-equipped apartments at a range of price points across some of the best neighborhoods in the city is exactly what we aim to offer, so it's great to hear East Harlem worked out so well for you. Attentive, fast customer service is something we hold the team to consistently, and we really appreciate the 5 stars. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for sharing this! Short-term leases that don't lock you into a full year are one of the gaps Roomrs was specifically built to fill, especially for students wrapping up a semester in NYC. A fully furnished apartment in a great location with quick, responsive customer service is exactly what we aim to deliver, so it's great to hear all of that came together for you. Take care, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for the kind words and to the friend who pointed you our way! Short-term leasing without the usual headaches of chasing sublets is exactly the gap Roomrs was built to fill, so it's great to hear the process felt easy from finding a place to settling in. Hope to have the chance to host you again whenever the next stay comes up. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for the kind words! An easy application process with real answers to questions along the way is exactly what we aim to deliver, so it's great to hear the move felt that smooth on your end. Even better that you're happy with the apartment itself- that's really the goal. Thanks, The Roomrs Team