RoomrsReviews of roomrs.co

Response from RoomrsMay 12, 2026

Hello Lisa, Thank you for such a detailed review! Helping people get settled in NYC without the usual headaches of apartment hunting and roommate searching is exactly what we set out to do, so it's great to hear it worked that way for you. Bundling utilities, wifi, and cleaning into the rent is one of the ways we try to keep things genuinely simple and affordable, especially in neighborhoods like Williamsburg. Wishing you all the best in your next chapter in the city. Take care, The Roomrs Team

Response from RoomrsMay 12, 2026

Hello Amine, Thank you for the kind words and the recommendation! Making the move to New York as quick and painless as possible — from online lease signing to move-in day — is exactly what we aim for, so it's great to hear that came through. We're also glad the apartment matched what was advertised; transparency is something we take seriously. Hope to host you again in the future. Thanks, The Roomrs Team

Response from RoomrsMay 12, 2026

Hello Femke, Thank you for sharing this! A streamlined, easy experience is exactly what we try to deliver, so it's great to hear that came through during your time with us. NYC can be a lot to take on, and we're glad we could be part of making it a great stay. We'd love to welcome you back whenever you're ready. Thanks, The Roomrs Team

Response from RoomrsMay 20, 2026

Thank you for taking the time to share this! Helping international students arrive to a setup that's fully organized before they even land is one of the things we care most about, since the last thing anyone needs after a long flight is more logistics to sort out. We're glad the leasing and support side felt straightforward and that you were able to focus on starting your life in New York. Wishing you all the best. Take care, The Roomrs Team

Response from RoomrsMay 20, 2026

Thank you so much for sharing this, Carolyne! Helping people land in NYC with an affordable, fully furnished setup and feel at home quickly is exactly what we set out to do, so it really means a lot to hear that came through for you. Responsive support is something we take seriously, and we're glad the team has been there when you needed them. Wishing you the best as you keep settling in. Take care, The Roomrs Team

Response from RoomrsMay 20, 2026

Thank you for the kind words! Clean apartments, clear communication, and a smooth move-in are the basics we work hard to get right every time, so it's great to hear all three came through for you. We'd love to have the opportunity to host you again whenever your next stay comes up. Thanks, The Roomrs Team

Response from RoomrsMay 20, 2026

Thank you for sharing this, and for being with us for over a year! Zack will appreciate the shoutout. Having a furnished place that's ready to go really does make a difference, especially for someone moving here temporarily for a fellowship or internship, and we're glad the maintenance and cleaning support added to that. Thanks, The Roomrs Team

Response from RoomrsMay 20, 2026

Hi Justin - we’re sorry to hear that your experience did not meet expectations. We understand how frustrating move-in access issues and delays surrounding deposit communication can be, and we appreciate you having stayed with us and bringing these concerns to our attention. We’d appreciate the opportunity to speak further and better understand your experience directly. Please feel free to reach out to us at [email protected] so we can discuss.