Calista Z.
Actually horrible
Actually horrible. When I moved in, the room was dirty with literal FINGERNAILS on the floor. They also failed to show in any photos online that there was a water heater taking up half the closet space. Whenever things needed to be repaired or replaced during the year I lived in a Roomrs apartment, they would take forever to fix it. At one point my blinds were broken and it took them 3 weeks to send someone to fix it, and the rep we had is extremely unresponsive. I am now in the process of having to literally hound them down to get my deposit back because no one is responding to my emails.
Response from RoomrsMay 20, 2026
We’re very sorry to hear that your experience with Roomrs left you feeling this way. We understand how frustrating concerns related to move-in cleanliness, maintenance timing, communication responsiveness, and deposit follow-up can be, and we appreciate you taking the time to share your feedback. We’d appreciate the opportunity to speak further and better understand your experience directly. Please feel free to reach out to us at [email protected] so we can discuss further.