RoomrsReviews of roomrs.co

Response from RoomrsJun 24, 2026

We're sorry to hear that your move-in experience did not meet expectations. Move-in readiness and accessible after-hours support are standards we take seriously, and we'd appreciate the opportunity to review your experience directly. Please reach out to us at [email protected] so we can discuss. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for such a thoughtful review and the strong recommendation! Moving to NYC for grad school is a big transition, so it's great to hear the online application and signing process helped take some of the anxiety out of it. Being able to email actual humans and sort things out quickly is a standard we hold the team to, since that's exactly when responsiveness matters most. We're glad the early maintenance issues were handled within the week, and we appreciate you flagging that too. Thanks, The Roomrs Team

Response from RoomrsJun 12, 2026

Thank you for such an enthusiastic review and the strong recommendation! Taking a leap on a year lease, especially as a first-time renter in NYC, is no small thing, so it really means a lot to hear the process felt smooth from start to finish. Quick issue resolution and clear communication are standards we hold the team to consistently, since you're right that they can be rare in this city. Glad the apartment, roommates, and location all came together to make it a great year. Take care, The Roomrs Team

Response from RoomrsJun 18, 2026

Thank you for such an enthusiastic review and the 5 stars! Williamsburg is a great neighborhood and we're glad the location lived up to it, especially with McCarren Park, brunch spots, and bars all in reach. A cozy, well-maintained room paired with friendly roommates and a rooftop with sunset views is really the full coliving experience working as intended, and we appreciate you calling all of it out. Take care, The Roomrs Team

Response from RoomrsJun 18, 2026

Thank you for the kind words and the recommendation! Quick approvals and a fully furnished move-in are exactly what Roomrs is built to deliver, especially when finding a place feels like a slog. Flexible leasing options and responsive support are core to the experience, and we're glad both came through for you. We also appreciate the honest feedback on the monthly cleanings - that's something we continue to evaluate as we look for ways to improve consistency. Thanks, The Roomrs Team

Response from RoomrsJun 18, 2026

Thank you for the kind words! An easy move-in into a prime location is exactly what we aim for, especially for short-term stays or transition periods between places. Flexibility for those in-between moments is one of the gaps Roomrs was specifically built to fill, and we're glad that came through for you. Take care, The Roomrs Team

Response from RoomrsJun 18, 2026

Thank you for such a thoughtful review and the strong recommendation! Moving in within 48 hours of applying is exactly the kind of quick turnaround Roomrs is built to support. Responsive customer service that actually works with you when issues come up across the apartment, access, or maintenance is the standard we hold the team to, and we're glad that came through during your stay. Thanks, The Roomrs Team

Response from RoomrsJun 18, 2026

Thank you for the kind words and the recommendation! A great location, a nicely furnished apartment, and regular cleaning so you don't have to worry about the day-to-day is exactly the bundle we aim to deliver. Solid service and fair pricing on top of that is really the goal, and we're glad that all came together to make your arrival in New York feel straightforward. Take care, The Roomrs Team