RoomifyReviews of roomify.com

This company has awful customer service - terrible - the worst. If they can't get the product out timely, they should let unsuspecting customers know so they don't end up in the same position as so many on here have suggested -- having to run out and buy all the items separately from a real store. No product, no response from the company, and my son leaves in 3 days. I hope they are happy, I am stressed to the max already and now I get to deal with this!!! I am going to have to cancel the order and/or dispute the $300 already paid to them meanwhile cough up another $300 to go buy the actual products from a store. SO UPSET!!!

Shipping is a lot faster if you don’t order a bundle. My freshman year (2016) I ordered the Doing it Big bundle and it took about month to get to me, but everything was there and good quality. Also, customer service actually answered me within a day or two when I asked about my package. Takes a while to ship, but once it does it’s quick to arrive. This year, I was looking for new bedding, and only ordered a comforter and sheets, which arrived within 10 days. It is the busy season for this company, considering everyone moves in around this time so I can’t complain. The comforter isn’t very soft (the grid pattern one) and my comforter from 2016 is definitely a bit nicer material, but it’ll work. The sheets are nice though. I’ve never had a problem with Roomify. Cheap and if you order in advance you should have no issues.

I had the most awful and stressful experience ordering from Roomify. Their customer service number is never up and running and it takes days just to get a reply to an email. Overall I ended up having to call my credit card company and file a dispute just to finally get a response from someone at Roomify to cancel my order because they had not shipped my daughter’s dorm kit out yet so she would not receive it in time for school when I ordered it in ample amount of time to have it delivered on time. Now I’m having to run around and try to find what she needs with only 2 days left before she goes off to school. SUPER Frustrated! I would NEVER recommend Roomify to ANYONE nor order from them again.

The quality or my items is great. I love everything I ordered. My only dislike was the shipping. It arrived late and never updated the tracking.

Great customer service but horrible shipping. Took way too long

My order was shipped with missing items, but once I contacted Roomify they responded immediately and reshipped the items

Everything came in in a great condition, don’t get me wrong there. The product deserves 5 stars. The customer service and shipping deserves 1 Star. When I called to see why my order still haven’t shipped a month after I ordered it, they kept telling me next week. I called back each week and finally got my package after I sent several emails and made several phone calls. Not pleased by this.

Came within a timely manner, had all the stuff, and it’s super cute in my room!!! Thank you!!