RoomifyReviews of roomify.com

So convenient to buy everything at once. Saved us so much time in the store. And everything was in good quality.

I was very excited about my order until I opened it. The colors on the blanket bled, so I have purple stains on my white comforter. I really wanted it to work because I put my trust into this brand when ordering from them for the first time. Thought it would be my new go to for buying bedding.

We ordered two dorm bundles on the same day. Received one right away and then got a noticed on other one that there is an issue with foam mattress so there is a delay. But they didn't replace the foam of the first item. When we finally received the second order we got a mismatched of items. I mean come on, I ordered a black navy bundle and they give me a coral item.

Did not come in a timely fashion

We ordered the collage bedding kit on July 28th and still have not had any response on processing the order. I have emailed and called multiple times and have been told over and over again that it will be shipped in 10 days. Well 10 days is past and still not shipped. Don't waste your time and money. Heading out now to repurchase all the things that didn't show up because roomily can't get its act together. Terrible business practice. Do no buy for here.

The product itself was really great quality and exactly as pictured, but I had to wait several additional weeks for it to ship than what I had paid for (standard shipping). It wasn't until I reached out to the company did they tell me why this had happened--something about getting new inventory, which I understand but I wish the product was labelled "out of stock" online, or I was emailed about a delay so I would've been prepared for this. In any case, the customer service was excellent; Roomify responded very quickly to my inquiries & they were super personal and concerned with my issue I was able to get an explanation & refund on the shipping without any problem whatsoever and, as I mentioned before, the product was exactly as shown in the photo, super soft, and of great quality. The packaging as well was nice and well put together.

Worst customer Service ever !!!!! I have never been more fustrated. Do yourself a favor and do not order anything from this Company

Horrible customer service, you call the telephone number and they claim they are having phone issues to email or text for order status or questions. You email them and text, with over 24hrs later response to ask you for your order details which you already sent, so this proves 1 thing, it is a generated email/text. They claim a 10 day business turnaround on shipping, false statement. I have tried effortlessly to reach someone, via email and text with no response or solution or answer to my order. I will cancel the charge and move on to another company. Please DO NOT WASTE YOUR TIME PURCHASING, SAVE YOURSELF THE HEADACHE.