ROENReviews of roen.nyc

My partner and I recently designed my engagement ring with Roen and had an amazing experience. We were able to go in person in NYC to look at different stones and talk through the design. Sherry gave great suggestions and it was super helpful as the process in general is overwhelming as someone who has never made a big jewelry purchase before. The final product is beautiful and well-built. We went to some other jewelers (local and chains ie Frank Darling) and found their pricing and quality to be inferior to Roen. We hope to come back for our wedding bands!

I worked with Shay at ROEN to do my wedding bands and "upgrade" ring earlier this year. To be fair, I gave Shay a challenge by coming to her 2.5 weeks before my wedding in Italy, asking if she can help me with my wedding bands. Based on the time restriction, I had the mindset of "let's just get it done and do another wedding band later" but truly there is no need! Despite the time crunch, she asked (and executed) all the details for both me and my husband's wedding bands including engraving and other personal details. For my "upgrade" ring - I had already gone through the ring shopping process previously so I knew what I liked / didn't like and I went to Shay asking for a "simple" solitaire emerald. There's no such thing as "simple" for Shay because her attention to detail is immaculate. Everything down to the band style, basket design, prongs (because there are different ones), etc. She was nothing but patient throughout this entire process. She even went above and beyond, sending me the CAD of the upgrade ring AND a CAD with the upgrade ring paired with my wedding band to ensure a flush fit. I got my ring in ~3 weeks and I am truly obsessed. This was a long winded way of saying the craftsmanship and attention to detail is spectacular and I can't wait to do more pieces with ROEN!

I have a few fine jewelry pieces from ROEN and I also designed my engagement ring with them. I knew they were the jewelers I wanted to go with for my engagement ring when I received my first pair of diamond earrings from them. The diamonds on those studs were so white and brilliant compared to the other diamonds I had from high end designer brands. They were super involved in the engagement ring design process. I am picky and very particular on what I wanted my ring to look like and they were extremely patient and took the time to make multiple slide decks of design and customization ideas where I needed help. I really felt like the sky was the limit with my ring and I loved how involved ROEN was. My friends who I have recommended ROEN too are also super impressed by the craftmanship and quality of the diamonds especially at a very reasonable price point. ROEN has earned themselves the title of my jeweler for life :)

Whether you are shopping for a special gift for a special someone, or the perfect wedding for the love of your life, ROEN is my go-to choice for shopping for jewelry. I recently went through the process of buying a wedding ring and was completely overwhelmed before I found ROEN. I loved the experience of working alongside with the master jewelers, who were phenomenal and super helpful in helping me to customize the perfect ring. They were able to accommodate any personal preferences, which made me feel comfortable knowing I had made the right decision. My wife is absolutely in love with her ring and is constantly showing it off to all of her friends and family. Highly recommend to anyone in the market for fine jewelry!

I only have one word for Roen. Phenomenal. We worked with them to create a personalized engagement ring for my partner and my gosh, it was an awesome experience. From the craftsmanship to the service, it felt like James and Sherry were tailoring every single detail to fit our exact desire. They were also so accommodating with so many changes to the engagement date and proposal. I would to work with them again!!!

My fiancé and I are so grateful to have stumbled across ROEN. Before we found Sherry and James, we were very overwhelmed with all the engagement rings in the world that didn’t speak to us. Not only does the team at ROEN have impeccable taste, but their jewelry is made with unbelievable craftsmanship, and they have such a beautiful ethos that runs throughout every aspect of their business. Other than our engagement ring (which is a work of timeless art), I’ve bought other pieces from ROEN to celebrate special occasions, and I get so many compliments on those pieces as well. I feel very lucky that we found a team that our families can build a relationship with and come to for many years to come.

After years of wearing gold plated earrings that eventually tarnished, I decided to upgrade my everyday earrings to the solid gold Gaia mini hoops. The earrings are good quality, surprisingly lightweight, and have a secure clasp, perfect for daily wear. Would recommend!

Found out about Roen after doing some internet research on my own. They were able to craft for me a custom rose gold wedding band with all the details I specified. When it comes to jewelry, they seem to really know their stuff, but they never come across stiff or snobby about it. Just a great customer service experience all around.