ROENReviews of roen.nyc

Shay at ROEN was outstanding: supportive, knowledgeable, kind, and genuinely helpful from start to finish. A beautiful piece among beautiful pieces and a fabulous experience. Highly recommend!

Excellent support, follow up, taste, and execution. They knew the best next step every step of the way. Grace was awesome. Couldn’t haven’t had a better experience.

I've had my engagement ring, and wedding band designed with ROEN, and I am so pleased with the products that came out of both experiences. I personally had a better time with the wedding band process, which happened after the engagement because I was more familiar with the process. I loved working with Catherine, who had provided a very cheerful and professional attitude, had great input when asked, and genuinely seemed as excited as I was for my rings. My favorite part of the process was perhaps the sketches provided- I loved the bespoke process and know it'll be done right with ROEN.

We had a really great experience working with Grace and the entire Roen team to create our custom engagement ring. They were professional, responsive, and very easy to work with throughout the process. We went through several iterations of the design, and Grace was patient and thoughtful at each step. She provided helpful guidance while giving us plenty of room to figure out exactly what we wanted, and it was clear that the team wanted to make sure we were happy with the final result. They also did a great job staying in touch throughout the process and were very responsive whenever we had questions. They went beyond simply sourcing the options we initially asked about and also found additional stones that they thought might be worth considering, which was really helpful as we narrowed everything down. The final ring turned out beautifully, and we're very happy with the result. We really appreciated the professionalism, patience, and attention to detail from Grace and the whole Roen team, and we'd definitely recommend them to anyone looking for a custom engagement ring.

10/10. I bought my first pair of diamond earrings from ROEN a few years ago, the Astrid studs, and I am genuinely so glad I went with James and Sherry. As someone who’s pretty particular (about everything), there is really nothing like the quality of these. The diamonds glisten even in the lowest light, the setting is beautiful, and they continue to inspire confidence and appreciation every time I put them on, even after all these years. I like the Astrids so much that I’m planning to get a second larger pair to wear next to them. James and Sherry have built something really special with ROEN. For something I plan to have forever, I am very glad these were my first pair.

Flawless! Catherine Hou is amazing to work with and has made the procurement process in creating a stunning and beautiful engagement ring seamless. Communication was clear, prompt, and effortless. She was very attentive, knowledgeable and patient for this huge milestone in my life. They are based in NY but she was able to set up a private consultation in SF. Looking forward in working with her again in the future! Highly recommend!!

ROEN went above and beyond in helping create my bespoke wedding band. Grace was absolutely wonderful to work with throughout the entire process. She kept me updated and answered all of my questions thoughtfully and in a prompt manner. I look forward to working with them on crafting my next piece of jewelry!

Beautiful jewelry by kind people. I have had two fantastic experiences working with Roen. When I discovered them on instagram I loved their aesthetic, but assumed they would be out of my price range. They worked with me to create beautiful pieces that fit my budget. Every step of the way they were prompt, informative, professional, and kind. They helped me create one-of-a-kind pieces that I absolutely love! Can't recommend the Roen team enough!