RobotShopReviews of robotshop.com

Friendly support staff, got me the answer I was looking for quickly. Question was about shipping of back-ordered item, and staffer remembered me from previous transaction which was nice.

Returned some products which I had ordered, and they handled it just fine. Good service.

Really not that great to be honest. Over £10 delivery fee to post 25 litter tray liners that you can only get from them. When you question the delivery cost you just get a reply saying its correct.Then when they get lost by evri (surprise as should never use but hey very cheap) I get no response. So so disappointed as the products they sell are great.

Immediate help, very friendly, thanks a lot

I was in desperate need of a Litter Robot 4 - Robotshop was waiting on stock and I used the notification process. Meanwhile, I send a general email with my query. Nathy replied within a couple of hours indicating I could order one the following day. I tried to order one the following day with some difficulty - I used their live chat feature and Nathy (again) helped me and said he would email when I was able to order. He did so in a couple of hours and gave me excellent advice on extended warranty. I placed my order to be shipped via UPS and I received notification of shipment within 3 hours of ordering. This is the kind of customer service every business should be implementing as it is rare to find such excellent care for their customers. Thank you to Nathy and all Robotshop employees :)

Robotshop rules!! I just wanted to say how absolutely Beyond excited I am to receive this amazing product. I've waited my entire life for VR and for this technology to reach a point at which these incredible things are possible. Thank you so much for the rapid shipping and for the very surprisingly affordable price! The customer service is impeccable, these folks are professional, supportive, knowledgeable, and very kind. I will be a customer for life!! We are all in this together! Go team!!

Thank you to Robotshop for the recent resolution of an issue we had with our automatic cat litter tray. They have been nothing but helpful and communicated the whole way through the process.

Just had a question and it was answered quickly