RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Renee
Amazing experience! I signed up in the morning and within a couple of hours I received a call from a medical professional to review my information. To make things ever better, I received my products within a couple of days. My nurse practitioner was wonderfu! Highly, highly recommend. Super quick responses, delivery, and overall attention.
Tabitha B.
I have had nothing but a great experience with Ro and their service is extremely convenient for a busy professional like me.
Response from RoAug 24, 2023
So glad to hear it's been a positive experience!
Maria E.
Product truly works, my lashes have grown longer and fuller.
Ale
WORST SERVICE EVER - They are there just to still your money. They do not help you with the backorders and just take your monthly memebership and reply to your emails after 3 days. If the medicine is backordered they do not do anything to search in other places. You o all the work.
Response from RoAug 21, 2023
Hey there- I'm sorry to hear your experience with Ro hasn't been positive. If you don't have medication in hand within 30 days from when the prescription is sent to the pharmacy, your next month will be free. I am reaching out to get more information from you to make sure you got a credit added to your account.
Tony
Like I said everything I needed I got any questions that I had they were answered and the service is unparalleled my doctor's cool she answers all my questions if I need anything I can get it
Fast E.
I have had good customer service and get response tto my qquestions quickly.
D. G.
EASY TO CONTACT & FAST SHIPPING
Taylor F.
Do not give this company your time or money. They have been giving me the run around for THREE MONTHS - failing to respond, failing to answer pricing questions, messing up insurance info, and giving my account to a new representative every 3 days (21 people are now a part of my messages with them) who then gave me the same or incorrect info. Again, it has been 3 months and I have made zero progress toward getting my medication. A SCAM.
Response from RoAug 9, 2023
Hey there - I'm sorry to hear this has been your experience with us. That's not what we want for our patients at all. I am reaching out to you for more information so that we can look into this and see how we can be better and see if there is anything we can do to improve your experience with us. Additionally, if you don't have medication within 30 days of your prescription being sent to the pharmacy, you will get a free month of the program.
