RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
pamelaP
The sign up was really easy. They did ask all the questions you would get through a regular doctor visit, very thorough. They took my history and found what type rx I had used and gave me a discount on it. I'm waiting on its arrival.
Karen Castanuela L.
Totally useless and waste of time.
Response from RoSep 25, 2026
I'm so sorry this was your experience. I'm going to send you a message so I can investigate your concern for you further.
Jason L.
Awful experience of paying for a membership that is supposed to be refunded without getting medication because it doubles then triples in price with a few months. But they don’t tell you that until get you for the membership. RO is fraudulent at best. Also they don’t have a customer help line. Which is always a good sign of a poorly run company. Any company without NO PHONE NUMBER is not to be trusted. Any reply will be from an AI is not to be trusted. Including replies below on trust pilot
Response from RoSep 25, 2026
I'm so sorry this was your experience. I just sent you a message within your Ro account. If you go to our main website, https://ro.co/ and hover over "Weight Loss" then you'll be able to see all our pricing of treatments and cost of program. [email protected] via email is a great way to get in touch with us in the future if you need support.
L.Hunt
Unclear , unethical, setting up patient for failure . Plans increase over 110 percent after first month . Many fees , increasing memebership and minimal support .
Response from RoSep 25, 2026
I'm going to send you a request for more information to take a look at what you're experience has been to try to better support! If you go to our main website, https://ro.co/ and hover over "Weight Loss" then you'll be able to see all our pricing of treatments and cost of program.
Fred
It was a very straight forward process
Susan C.
Easy process. Reasonable prices considering what some drugs cost.
Brittany
I am just starting out, but I’ve had a great experience so far. Getting started was easy and quick. I answered some questions and was truly informed along the way. The communication has been great! I like how I met with a NP prior to the subscription being sent. I felt heard and clearly understood what was happening next. I highly recommend Ro, truly better and more cost friendly than other brands I’ve tried.
Julie
I'm just starting with RO, but so far I am impressed with the expediency of communications and follow-up. Waiting to get my meds, so we shall see!
