Allyson B.
Good service completely satisfied
Good service completely satisfied

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Allyson B.
Good service completely satisfied
Patricia I.
A little misleading on the payments and photo uploading. Far as payments, if I paid for the promotion which came with a discount I would assume that was for my first month shipment as said online, but now it’s asking me for the full $149 in order to receive my product.
Response from RoSep 28, 2026
Hi Patricia - I'm sorry for any confusion around price of treatment. Here's a landing page that may help better understand cost: https://ro.co/weight-loss/pricing/ If you have any direct questions, please email [email protected] and we can try to further assist!
Connie M.
I canceled my subscription and they are trying to charge my card 149.00 im not too happy have to close my acct from my card
Response from RoSep 25, 2026
Hi Connie! I'm so sorry for any frustrations with your experience. I wasn't able to locate your account. I'm going to send you an email to request more information so that we can better assist you with this.
Mike A.
A little more person to Person would be nice.
Sean R.
Everything with my experience with RO has been excellent. The process online was easy and quick. Quick response from the RO team too. Thank You!
Niamatullah A.
I’m excited and thrilled to start my first trial this month
W M.
I have reviewed your emails to me and the monthly price was quoted at $149 per month for wegovy. However, when I signed up on 9/24/2026 the charge per month was $199. I would call that a bait and switch. I will try the drug for three months. If it works, I will look for a better price than $199 per month. If I find such a price will cancel RO. I would never recommend RO.
Response from RoSep 25, 2026
Hi there! I'm sorry to hear about the confusion with our pricing. We do offer different pricing depending on the dose you are on. The Wegovy Pill is also priced differently than the Wegovy Pen. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any additional questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Reacher
This was a super easy process!