RoReviews of ro.co

Before signing up with Ro, consider what happens when a delivery goes wrong—and whether you can get meaningful help when you need it. I paid for Wegovy pills as part of my planned transition from tirzepatide 15 mg and continued paying my monthly Ro membership. My order was marked as delivered to my office at 6:30 a.m. on September 22, 2026, even though I had already told Ro that the office opens at 8:30 a.m. I checked with staff and searched for the package. It was nowhere to be found. At the time of writing, it has been 12 days since my last tirzepatide injection, and my planned medication transition has been disrupted. My appetite and food noise are returning, and I am anxious about the interruption. I reported the problem through the Ro app, but the responses have left me feeling that my concerns are not being taken seriously. I was told I would need to wait another week without receiving a clear, satisfactory resolution. What frustrates me most is the disconnect: Ro emphasizes following your medication schedule, yet when a delivery problem prevents that, I am left waiting for answers. A tracking status saying “delivered” does not change the fact that I have not received the medication I paid for. I understand that shipping problems can happen. How a company responds is what matters.I expected someone to take ownership, investigate the delivery, arrange a replacement without charging me again, and connect me with my prescribing clinician about the treatment gap. For a paid healthcare service, reliable follow-through matters just as much as an easy sign-up process. I am still seeking a concrete resolution and will update this review fairly if Ro resolves the issue. Based on my experience so far, I would urge prospective customers to ask how missing shipments and treatment interruptions are handled before committing to a membership.

Great erection and makes you hang low when soft

I wanted to try Fondayo for one month and thought I could get it for $39. Turns out that’s the membership fee and you have to pay another $149 to get the prescription. Customer service promptly refunded my money with no issues. I’ll try to get the medication through my primary care physician and Medicare instead. If that doesn'work I will give Ro another try as their customer service was great.

Extremely rapid delivery after ordering. Not even 24 hours. I will definitely order again. Product came well packaged and in excellent condition.

DO NOT USE Ro!!!! What a rip off! I was charged over $800 for a 3 month supply. Costs are hidden and always increase. There are other companies to get your GLP-1 medication. Find another or use Ro if you want to get ripped off.

Easy to start and very informative

I haven’t had the best experiences dealing with on line companies. Ro has exceeded my expectations. They are attentive and follow thru with their commitment to see that I have success with my weight loss journey. While I may have a few less stubborn pounds to address than most, I feel they will offer the support I may need. Lastly, I feel reassured about having a care team and a provider available to me when necessary. Thank you, Kim Blum

Is there a phone number that I can use to call somebody? I made a mistake I do have an insurance card.