Camille M.
Very convenient the product works as…
Very convenient the product works as advertised.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Camille M.
Very convenient the product works as advertised.
Ricardo V.
Very convenient and fast service
catherine S.
Efficient communication, service delivered as promised.
Beth Easterday H.
This process is very thorough but it isn't hard. The communication has been fantastic! My insurance doesn't cover these meds and they are over$1300.00 a month! Ro makes it a much more affordable option!
Taylor
You pay $100 to complete a survey that then allows you to see pricing of weight loss drugs. It’s insane that there’s a lack of transparency of the cost of these drugs from the get-go and you’re forced to pay $100 for an automated message and access to pricing. If you review any of their competitors, completing a survey and getting access to pricing is free. They’re clearly price gauging because people are desperate for Ozempic. I have used other online pharmacies and this one is now at the top of my “would never use” list.
Felicia W.
I think I have been scammed by Ro.,I signed up for a member subscription to purchase Latisse last week. I was supposed to receive a text after I was approved to get the prescription medication which did not happen. 2 days later the medication arrived on my door step. I was not concerned about a doctor approving me for use since I have been using Latisse for the last year, buying the product at a higher price from a medical physician. I paid for a 5ml bottle, however, upon opening the package I discover a 3ml bottle with a 5ml label on it and the 5ml bottle cap on it, giving the bottle the appearance of the 5ml bottle and actually being the 3ml bottle. I sent pictures of both bottles side by side as well as the caps with side by side photos to Ro - crickets. I emailed and telephone Ro. Of course no one answers the phone and you are directed to email instead, to date with no response. I find it hard to believe this is an honest mistake since both the label and the cap have been switched for the appearance of the larger size. Had I not already been a user of this product I would unknowingly be scammed. I will keep you posted about the resolution is there is one, if not I will be contacting my credit card company and returning the product which may or may not even be Latisse.
Response from RoJun 26, 2024
Hi there-I'm reaching out to get more info from you so that we can have someone on our pharmacy team look into this.
Marie
It was very fast, easy, and convenient.
Kent C. B.
Didn't expect my next order so soon... Needed a refund- -one time- got it right away. Thanks