RoReviews of ro.co

Not only are they very expensive and we're not clear about the 350 dollar a month expense, but they shut me off completely when I told them I had a little itch on my arm. No explanation, just cut me off.

This stuff works!

RO Team is always helpful and quick to respond to patients questions and concerns, and continue support patients thru entire process.

The worst candy land company I’ve ever dealt with. Do not waste your money. They have been such a headache ! First off I think it’s illegal them saying you can get the weight loss drugs for $45 and then when you get there you have to pay $350 for the medication itself. I pay the monthly $145 and go through my insurance for the medication - wow having them do anything for your insurance past the first month is a joke. You can’t get a hold of anyone- if you try calling they say to email them. You message them and email them they don’t get back to you for weeks. They said they put through my preauthorization request- my insurance said they have never done that. I have tried calling the doctor that prescribed the medication- it’s not the correct number they sent the pharmacy. Then that Dr office gives me a number for the doctor and that’s not the right number. Is this even a real doctor prescribing these meds? DO NOT SPEND YOUR MONEY HERE! They do not care about anything but YOUR MONEY! If I could 0 stars I would.

I thought I was buying weight loss medication for $45, but really it was a membership for ACCESS to a prescription, which then would have then been $349. I am very upset this wasn't clear from the start, and that Ro STOLE my $45 because I wouldn't have spent that money if it wasn't for the medication.

I had a very frustrating experience with Ro.co. They seem primarily interested in getting you to pay out of pocket for medications rather than helping you use your insurance. After paying their membership fee, communication was extremely slow — often taking a week or more to get a response. I never got to speak with an actual doctor, just generic messages and delays. Despite having excellent insurance that does cover Zepbound, Ro claimed it wasn’t covered and offered me the option to pay full price. They stopped responding after that. Meanwhile, a colleague of mine eventually got approved through Ro, but it took 2.5 months — and Ro kept blaming the insurance company, which was untrue. I switched to JoinFound and got approved in less than 24 hours after dr visit and lab work. Their service is significantly better — video visits with a real doctor, responsive coaches, and actual support. It’s also much more affordable. I would not recommend Ro.co if you expect proper care, communication, or help using your insurance.

well versed with my concerns and response time was down to minion. I was impressed overall with the company in all aspects.

Worked perfectly