Tarsha M.
DECEPTIVE ADVERTISEMENT SCAM!!!
DECEPTIVE ADVERTISEMENT SCAM!!! I thought I was buying weight loss medication, but the initial payment was only for the membership for the prescription. The advert is very deceptive and not clear. When I called to have the 45.00 reimbursed, no one answered. It's sad how people are using weight-loss drugs as a way to scam and deceive customers. I will be reporting to the BBB if my 45.00 is not reimbursed.
Response from RoMay 29, 2025
Hey there- I apologize for the confusion regarding out pricing. The Ro Body membership begins with a $45 online consultation which includes your personalized treatment plan, where a Ro-affiliated provider reviews your medical history to help find a GLP-1 medication that’s right for you. The $45 introductory cost also includes assistance determining your insurance coverage and estimated copay. If you are prescribed, your provider will send your prescription to a pharmacy near you, and you’ll be charged $145/month for the membership. Please note that GLP-1 medication is not included in the consultation or program fees. You can get more details on estimating medication costs within the Ro Body membership Guide here: https://ro.co/body-program/guide/estimating-medication-costs/ You can also reach out to [email protected] to see if you're eligible for a refund.