RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Becky P.
Oct 1, 2026
Ro is a scam
Ro is a scam, go with any other provider. Ro did not give me any results. I’ve used other providers (Her) and had significant results over a 6 month period (lost just about 20 lbs) with minor side effects. I switched to Ro because of seemingly better pricing. I was surprised to discover that the cost of the Ro medication doesn’t include membership, and you must also pay for a membership to get the medication. After 3 months of taking Ro medication, I have zero results, but did have worse side effects from the medication. When I decided to cancel, I was informed I wouldn’t be refunded for the price I agreed to and paid for, but instead was charged full price for the medication I had already received.
Response from RoOct 1, 2026
Hi Becky, I'm so sorry this was your experience. I'm going to send you a request for more information so I can look into your situation and provide support.
Deborah D.
Oct 1, 2026
Quick and easy applicatio.n
Quick and easy application. Quick response from Ro as to approved or not. Received medication within 2 days. They show you how to administer the meds and it is easy.
Response from RoOct 2, 2026
Hi Deborah! Thank you so much for taking the time to share your feedback. We are happy to hear that our streamlined process, fast delivery, and clear instructions helped make your overall healthcare experience simple and convenient for you!
Matt Winkeljohn (.
Oct 1, 2026
Massive scam and hidden fees
Massive scam and hidden fees. They make you think that you're going to pay 149 per month, but after they take your first month, they then hit you with additional costs that increase monthly, up to HUNDREDS of dollars per month.
Response from RoOct 1, 2026
Hi Matt - I 'm sorry for any confusion with our pricing! There are 2 separate payments: 1. Ro Body Program (Unlocks access to licensed providers, RN coaches and ongoing care) 2. Medication fee (varies based on the medication prescribed, whether your insurance covers it or you pay cash) You can see more about the 2 separate charges here: https://ro.co/weight-loss/pricing/ If you have any additional questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Christy
Oct 1, 2026
Easy
Easy, informative, professional, price,service
Response from RoOct 2, 2026
Hi Christy! Happy to hear that our clear guidance, fair pricing, and reliable service made your experience so smooth. Thank you so much for your review!
Mechell C.
Oct 1, 2026
It is so easy
It is so easy! Simply answer a few questions and done!
Response from RoOct 2, 2026
Hi Mechell! We're glad that you enjoyed your experience with our quick and simple process. Thank you for your review!
laurie B.
Oct 1, 2026
I don't feel any effects from this and…
I don't feel any effects from this and I'm even eating more. I don't understand. I have not lost 1 pound and I've been trying to get a hold of you online phone calls whatever and I have not been able to. I finally found a text message that I could reach out to you. Please let me know what's going on. I don't understand.
Response from RoOct 1, 2026
Hi Laurie - I'm going to send a request to you for more information so I can personally connect you with our RN Coaches. Our coaches can call you via phone or video and help support your efforts to try to set you up for success. We got you!
Barklikeadog
Oct 1, 2026
Could not fix account issues
Could not fix account issues. Automated and email fixes not working. Beyond poor customer service. Lost a customer
Response from RoOct 1, 2026
I'm so sorry to hear this! I'd love to help better support you personally. I'm going to send you a request for more information so I can dig into your account to see what's going on.
Cathleen W.
Oct 1, 2026
Everything has gone very smoothly
Everything has gone very smoothly, thanks to great organization of RO.
Response from RoOct 2, 2026
Hi Cathleen! Happy to hear that Ro was able to make your experience so seamless. Thank you!

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