RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Brandy A.
Oct 1, 2026
I finally gave in and decided to get…
I finally gave in and decided to get some help with my weight loss journey. I filled out the questionnaire and I was reviewed and my meds on the way in less than an hour . Look forward to seeing how this goes and am satisfied that this company will be there to navigate this process with me and support me along the way .
Response from RoOct 2, 2026
Hi Brandy! Glad to hear that taking this step with us felt seamless and encouraging. Deciding to embark on a health journey is a significant choice, and we appreciate you trusting our team to assist you. Our ongoing support is a key part of what we offer, and we will be alongside you for every step of your progress!
Sherry P.
Oct 1, 2026
It's ridiculous what I had to go…
It's ridiculous what I had to go through to sign up on this website. I ended up canceling but their still charging me for a month. And I'm not getting any medication. Sorry excuse for a website that's supposed to help me.
Response from RoOct 1, 2026
Hi Sherry - I'm so sorry this was your experience! I'm going to send you a request for more information so I can try to help you out here.
J R.
Sep 30, 2026
I felt heard
I felt heard! I was able to discuss all of my concerns with Julia and she helped to find solutions. So far the experience has been positive.
Response from RoOct 2, 2026
Hi J! We're glad that you enjoyed your experience and felt truly supported. It is wonderful to know that our team member took the time to listen to all of your needs and work with you to find the right answers. We appreciate your feedback and look forward to continuing to provide you with great service!
Tina S.
Sep 30, 2026
Easy to navigate and quick response.
Easy to navigate and quick response.
Jennifer C.
Sep 30, 2026
The whole process is so simple and pain…
The whole process is so simple and pain free lol Answered a few questions and boom..my prescription is on its way!!
Response from RoOct 2, 2026
Hi Jennifer! We're happy to hear that our quick online visit made getting your medication so seamless. Thank you for your positive feedback about our smooth process!
Casandra N.
Sep 30, 2026
Healthy Living and Wellness
Grateful to see that I can finally get approved for weight loss Glp 1 medication. I was very disappointed when my insurance denied my prescription my Primary Care Doctor prescribed me. Then I saw an ad about Ro. I filled out some health questions and got approved by a Ro Doctor. Picked out my medication I was interested in and had a cash option with reasonable prices that I could afford. Just ordered my Glp1 choice. Check Ro out. So far I’m happy with Ro and their Customer Service.
Response from RoOct 2, 2026
Hi Casandra! We are so happy to hear that you had such a positive experience accessing treatment through our platform. Navigating coverage obstacles with traditional healthcare providers can be extremely frustrating, so we are glad we could offer an accessible, affordable cash-pay alternative that fits your budget. Providing a seamless process from the initial health assessment to selecting your prescribed treatment is always our goal. We deeply appreciate you taking the time to share your journey and leave such kind feedback regarding our team. We look forward to continuing to assist you on your health path!
Charles D.
Sep 30, 2026
The process was really smooth.
The process was really smooth, but price is steep.
LYNDA F.
Sep 30, 2026
The process was easy and response was…
The process was easy and response was quick
Response from RoOct 2, 2026
Hi Lynda! We're so glad you enjoyed your experience with our fast and simple service. Thank you for your review!

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