Consumer
Great
Great i loved it
Response from RoOct 2, 2026
We are glad you enjoyed your experience with us, and we truly thank you for sharing your positive feedback!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Consumer
Great i loved it
Response from RoOct 2, 2026
We are glad you enjoyed your experience with us, and we truly thank you for sharing your positive feedback!
robin F.
So easy and quick.
Response from RoOct 2, 2026
Hi Robin! So happy to hear that you have enjoyed your experience. Thank you very much for sharing your positive feedback with us!
CARLOS M.
Excellent health care. Great care and interest for their patients. Great value for affordable meds.
Response from RoOct 2, 2026
Hi Carlos! Thank you so much for your feedback. We are happy to hear that our team and low-cost prescriptions have met your wellness needs!
Danny V.
I spent over $1200 dollars to lose 11lbs and now have issues with my eyes and pancreas. Not worth it
Response from RoOct 2, 2026
Hi Danny! I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!
Colette L.
I canceled and you still charged me and still shipped the item which was Wegovy pills, so I will be sending it back. I expectable refund.
Response from RoOct 2, 2026
Hi Colette! I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!
June
The communication is HORRIBLE. I have voiced this to them repeatedly and now searching for another provider. If there was a way that they could actually answer messaging or you could speak with somebody it would be so much better. Do not start here if you don’t have to I would try a different site.
Response from RoOct 2, 2026
Hi June! I’m sorry you’ve had trouble trying to reach our Support team. The fastest way to contact your Care Team is through your Ro account: - Open Support in the app or web browser. - Open your most recent message thread. - Select “Start a new conversation.” - Scroll down and choose “I need help with something else.” - Select “I still need help,” then choose the treatment related to your request. - Select “I still need help” once more to open the message box. You can also reach Support by: Email: [email protected] Support form: http://my.ro.co/chat Our team is committed to responding to patients as fast as possible!
Brian A.
Amazing product works great. Love the auto refill ships fast and discrete. Definitely have been recommending to people.
Response from RoOct 2, 2026
Hi Brian! Happy to hear that you enjoyed your experience with our automatic subscription service and fast, discrete shipping. Thank you so much for your feedback and recommendations!
John Taylor J.
Easy website with fast responses.
Response from RoOct 2, 2026
Hi John! We're glad that you found our online portal simple to navigate and received prompt assistance. Thank you so much for your feedback!