Jamie
PA was approved on 9/19 and still no…
PA was approved on 9/19 and still no script sent to pharmacy and it states their “insurance concierge is working on it” what is there to work on. Insurance approved it. Script should be sent immediately to the pharmacy on file for processing. I work in the medical field. Usually a script is written and sent to the pharmacy then the PA is done if not covered. So unhappy can easily use another online provider
Response from RoOct 10, 2025
Hey! Thank you for reaching out about this, while we're sorry to hear about any inconvenience. Our patients are typically notified by their insurance of the Prior Authorization approval before our team, which can cause a delay in the prescription being sent to the pharmacy.



