RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tracy T.
I absolutely love ro! I’m bad at keeping appointments and it’s cost me money in the past. The fact that it is online and I can talk to a provider anytime is convenient. The life changes are significant and I owe that to ro!
carmen
the ability to choose what is suitable for me, I was never push to go on something I could not afford
Amber C.
I am so pleasantly surprised at how quickly & efficiently this program has been to get me started on my weight-loss journey. They have completely taken the headache out of filing & processing my insurance benefits; they have literally coordinated everything that has to do with my insurance & all I had to do was upload my insurance info when I first got started on the website. I am highly impressed!
krosstoday
Journey to weight loss. 9/27/2025 I felt comfortable with this company compared with others I researched. The doctors seemed very helpful with answering questions which also is provided on the website with questions and answers already in place. I feel there is support there in place if you need it.
Michelle H.
Excellent customer service and fee wise works for my budget and it doesn't change as you go up in mg for the shots.
Jason
I don't know if ro.co and select carrier drivers work together but I was waiting all day for my package then I get a text my package is delivered, guess what 2hrs before I got the text.i check the door nothing no knock. I went to call RO, red flag they have no telephone numbers,so I'm getting crypto currencies scam vibes who operate the same way.so I text and the say oh the sometimes mark it as delivered but wait 72hrs.what major carrier does that red flag 2. I go to UPS and they do have a pic of the package gently placed on my door. Time stamps of text and delivery is not adding up unless there stealing these for resell.red flag 3 all over RO.CO in the help section they make sure to say No Rufunds on anything. Beware of this company. Update: they did give me a refund for the medicine but not the RO body membership which i had to join. It's like being robbed but the robber feels a little bad and gives back a little of what he took.
Response from RoOct 10, 2025
Hi there, we’re sorry to hear about the delivery confusion and completely understand your concern. Our team would be happy to review this further and see how we can make this right, if you're open to it. Sending you a request for more information.
Jill G.
Fast Service . Name brand meds
Yasaman H.
As consumers we are doomed by millions of unregulated sites that advertise false results. Unfortunately, there is no other way for us to gain what we lost these other than letting others know. This site gathered all my personal information for insurance coverage only to tell me that I am not eligible. There is no help desk or any means of communication and all my personal data is sitting there in a god knows what site. Do yourself a favor and stay away from these sites!
Response from RoOct 10, 2025
Hi there, we’re sorry to hear about your experience and understand your concerns about privacy and communication. Ro is a licensed, HIPAA-compliant healthcare platform that protects all personal information and reviews each case carefully to determine eligibility for treatment. We can absolutely deactivate all your information, upon request. Our teams can be reached through email to [email protected] or through your Ro account to my.ro.co/chat -- Sending you a request for more information to help get this straightened out.
