Shawna D.
Ro No!
I was considering switching from my current GLP-1 provider to Ro, especially after seeing several ads featuring Serena Williams. During the sign-up process, I was informed that there would be a $145 membership fee due upon approval, with $45 payable after completing my initial survey. The medication would be shipped after receiving a doctor’s approval. After paying the $45, I received a text asking me to complete another survey from a medical professional. Shortly after, I received another message confirming my approval for semaglutide (Wegovy). I then contacted the medical team to request tirzepatide (Zepbound) instead, as that’s what I currently receive from my existing provider. The main difference between the two medications is that tirzepatide tends to promote greater weight loss in a shorter time frame and is associated with fewer digestive side effects. My goal was simply to find a more affordable monthly option that would help me look and feel my best—without sacrificing essentials like paying bills or feeding my family. However, I was informed that Zepbound is rarely covered by insurance and would cost at least $1,050 per month, in addition to the $145 monthly membership fee—a total of $1,195 per month. In comparison, I currently pay $399 per month with my existing provider, and that includes everything—access to weight loss medication, monthly provider reviews, unlimited messaging with my care team, and support. No additional membership fees. After realizing that my $45 payment to Ro only covered the eligibility review—which I already knew from the initial survey—I decided to cancel my membership. It’s disappointing, but I’ll continue with my current provider, who offers better value and transparency. Lesson learned!
Response from RoOct 10, 2025
Hey! Thank you for sharing your feedback, we're sorry for any frustration experienced. We do aim to offer transparent pricing and more information about the overall cost of the Body membership and the different medications that are offered can be found on our website here: ro.co/weight-loss/pricing/ — That said, we also offer cash pay options for Zepbound vials starting as low as $349/month, with no insurance required.



