larry L.
the agents ,
the agents , that helped me when I called with a problem.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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larry L.
the agents , that helped me when I called with a problem.
Hamid N.
So far have been very happy with the service and products. Weight loss meds have been more effective than Ro Sparks to date, but will try a few more times.
Stephan B.
They offer on there site to get Lilly pill form for GPL 1 pill for 1st month $145.00 the they give you a discount of $100.00 meaning you pay $45.00. They act like you getting pill to pay $45.00. Then they ask more questions and say you don't qualified for the pill. They then push you to select 1 of 2 offers. You choose the needle for $99.00 or $299.00 one or the other. You choose $99.00 they say you don't qualified. Then then push you to the $299.00 and you click it. Then it $299.00 for 1st month then $499 each month after that for a year. They keep you hanging for a year. Don't use this site ro.com
Response from RoFeb 12, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Lori M.
RO makes it an easy and seamless process to get approved and then to receive the GLP one prescription.
Dale T.
I have been a RO patient for a few years for a few other issues. When my doctors suggested weight loss medication and my insurance declined the coverage, she recommended going to a local GLP-1 provider. When I saw that RO offered the same medication it wasn’t even a decision, I chose RO. They make the process easy, and I trust their brand. I am looking forward to losing this weight and keeping it off!
Shellie R.
Pricing is deceptive. The membership fee of $145 per month does NOT include the medications. Medications start at $199 per month for the minimum dosage. Apparently when increasing dosage the fees go way up. It will cost much more then you are lead to believe. I had other issues my needing to delay beginning the shots but was changed $145 anyway. I cancelled.
Response from RoFeb 12, 2026
Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ We'll reach out for more information to see how we can help further, if you're open to it.
Reg M.
Pricing is deceptive and you can only chat with them if you have an issue I had to chat with him five times and I still haven’t been able to get someone on the phone. They messed up my prescription and they messed up the pricing still can’t get anyone on the phone been trying all day. I am not sure when you’re dealing with patients how you can only have an AI chat terrible communication absolutely unacceptable
Response from RoFeb 12, 2026
Hi there, thanks so much for reaching out. We're so sorry to hear this was your experience and your concerns are absolutely valid. We have real licensed providers and support teams behind the scenes, and we want to make sure you feel fully supported. You should be able to get in contact by logging into your Ro account, hover over to Support and scroll to the bottom. You should see your past history of messages with the provider and start a new conversation from there! You can also try this link: my.ro.co/chat or send an email to [email protected] We'll send you a message to ensure you are able to receive the help you need.
Linda A.
I researched many companies offering GLP-1 medication and was happy to find Ro was the best value for me.