Tandi M.
Just need to know about my HMO…
Just need to know about my HMO insurance coverage

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tandi M.
Just need to know about my HMO insurance coverage
RUTH S.
What a breeze! Easy to navigate & use quick response time.
Abigail T.
just applied for the pill don’t even know if i was approved,yet!and i was already charged for it. quickly billed way different price over 200.00 bucks i had to cancel, i was disappointed
Response from RoMar 27, 2026
Hi there. We’re sorry to hear about your experience and understand your concern. If you were billed for medication, that usually means you were approved by a provider. We also want to note that our starting dose for the Wegovy pill is $149, so a charge over $200 may be from a different service. It's worth double-checking that the charge is from Ro Health on your bank statement. If you’d like, please reach out to us directly so we can review your account and provide more clarity.
alex rivera A.
Ro team, they are very helpful and effective. They have done the start of my treatment easy and informed.
Dave F.
Have tried other online companies for medication and always experienced delays and surprise fees. My experience with Ro has been great, easy upfront pricing and interaction. Also good value.
Stuart B.
Scammed! I paid my $45 initiation fee then they said I had multiple accounts and they couldn’t send any meds. They were going to “work” on combining my accounts which is BS as I don’t have multiple accounts- never have! Now no meds, they kept my money and are now ghosting me! Don’t fall for the scam!
Response from RoMar 27, 2026
Hi there. We’re sorry to hear about your experience, this definitely sounds frustrating. Our system may flag duplicate accounts when the same name and date of birth are used, which can sometimes happen if an insurance check is completed with one email and enrollment is finished with another. This is typically done to protect patient information and ensure accounts are properly consolidated. We’d be happy to take a closer look and help resolve this for you, we're sending you a request for more information.
Cristal F.
I absolutely love the tips and advices of the nurses helping me in my weight loss journey.My questions are always quick to answer. I enjoy being part of this program. ❤️❤️❤️
Shelly Piper G.
I was previously with a different online weight loss site. I lost 112# with them. THEN... all hell broke lose.. prices raised, no contact back on questions, RUDE employees. NOW... RO IS THE BEST! LESS EXPENSIVE PRICES- NO RUDE EMPLOYEES- ALWAYS RESPONDS RO MY QUESTIONS- AND THEY ARE PROFESSIONAL & KIND!!