Lynn
Easy to use with rapid approval and…
Easy to use with rapid approval and good communication

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lynn
Easy to use with rapid approval and good communication
Robert H.
Rock hard erection
Rachel G.
So kind, so helpful and very fast from beginning to end. Much appreciated!
Pam W.
Why won't you help people on medicare with coupons, I am disabled and have gained 100 lbs. I need help and don't have money for this
Response from RoMar 27, 2026
Hi there. We’re really sorry to hear about your situation, and we understand how difficult this can be. Due to federal regulations, patients with Medicare or other government insurance aren’t eligible to use manufacturer savings cards or coupons. We know affordability is incredibly important, and we encourage you to speak with your provider about potential alternatives or options that may be available to you.
J. S.
Delivery fulfillments HORRIBLE. Very difficult to schedule deliveries with RO. We finished 4 weeks of GLP-1 and were supposed to get the next 4-week dosage and "processing" delays etc and after 2 weeks of not being able to "continue" uninterupted, we're still waiting for a follow-on order to process. And even when it processes, there is NO WAY to "schedule" a delivery -- it merely will arrive when ever they decide it arrives and sit out at your front-door in the hot sun if you happen to be on biz travel. If you have any kind of "life", then do not use this provider. This provider is ONLY for those that sit on their hands (weeks on end) and can wait, wait, wait until an order arrives -- unscheduled, unannounced, unplanned, within an indeterminate amount of time. I hope these folks go out of business so that a real company can replace them
Response from RoMar 27, 2026
Hi there. We’re really sorry to hear about your experience, this sounds frustrating. Refill timing can depend on clinical review and processing timelines, but we understand how frustrating delays are when they impact your treatment. At this time, deliveries are not scheduled for a specific date and are shipped once processed. We recognize how important predictability is and appreciate your feedback. If you’re open to it, we're reaching out for more information to see how we can help.
Susan W.
The responses that I've gotten so far! They have been quick and informative and supplied ways to get in touch which is a big plus with me!
Alicia N.
To hard to navigate their site to figure out how to order. They only take you to the FAQs page, and no where to actually order. You also can't contact anyone.
Response from RoMar 27, 2026
Hi there. We’re sorry to hear you’ve had trouble navigating the site. To place an order, you’ll need to complete the online visit on our website at ro.co, which helps our providers determine the right treatment for you. If you need help and aren’t an active Ro member yet, you can reach our support team by emailing [email protected], they’ll be happy to guide you through the process.
Alicia R.
Received medication and instructions. So far an easy process.