Wendi G.
My experience was great no delay
My experience was great no delay, delivery on time.and my experience so far is great!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Wendi G.
My experience was great no delay, delivery on time.and my experience so far is great!
Richard A K.
I have had more attention in the first week than I received from other suppliers in the first month.
Melissa T.
Website was easy to navigate. Call from Dr was easy and to the point. And price is cheaper than others.
Robbie D.
Very responsive and easy to work with. Also very attentive and thorough in their explanations. Not to mention the process to get a prescription. They don’t just take your money, send you something and leave. They take you through an easy to understand process to determine best prescription for you and then how to use the meds. Also, great follow up after you begin.
Ben
Ordered and paid for my meds on February 18. Since then, no meds and no refund, and I have pleaded with them at least 3 times to refund my money. I get no response. I'm sure they picked and chose which reviews they wanted to show, I seriously doubt that this will make the list. I'm convinced it's a scam.
Response from RoMar 27, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Donna M S.
Easy to answer all the questions. Did not take too long to fill it out.
Cindy I.
As soon as i signed up they charged me $45 an then went into all the fees that I would not have agreed with so I immediately cancelled within minutes but they still took that pmt!!! So irritating! I also requested my money back.
Response from RoMar 27, 2026
Hi there. Thank you for reaching out and sharing your feedback, we’re sorry this experience felt frustrating. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website available prior to signing up here: ro.co/weight-loss/pricing/ We'll send you a request for more information to see how we can help!
Ana S.
my first time trying something of this sort. I'm excited to start my new Health journey with RO!