RoReviews of ro.co

Customer service is a joke. You can only “chat” with the provider. If I had more than one concern or question, only one detail would be addressed and the rest ignored. The message thread would be closed out so I would have to jump through hoops to start another message thread. Then I received a monthly subscription payment for $145 that I somehow missed in all the jargon. Beware! All of their glowing reviews through Forbes (who I normally trust) and other websites is very misleading. I was sold the Zepbound Kwikpen. The vial was not offered to me. It made me very sick. When I reached out to RO, they offered to sell me a lower dose for $299 on top of the monthly supply I just paid $399 for. Then came the subscription cost. I didn’t receive a heads-up for the charge, just that it had already been charged. I feel like I have been completely scammed.

Contact me after I've tried the meds so I can give a overall rating on my experience.

I had been a member more than 6 months, yes they will automatically charge you membership fee, but been asking them to switch back the original dose that I just had, they keep give me the answer was only can go back to the lowest dose, the reason they claim was helping me! But this is helping them to keep charging my membership fee! Now i totally understood why! Will not continue to with them anymore!

So after the one forty five, how much is the medication

First time customer, but very satisfied with the overall experience as well as the results.

This was fast, easy to understand and friendly!

Amazing and love it

Made it super simple to get the medication I needed and was very good at communication. When my insurance rejected the medication the first time they made sure to push for it even when my membership was canceled getting my account reactivated was pretty simple and when there was complication, it was very easy to reach out and get an explanation. It’s very consistent and they make sure to check on if you’re experiencing any side effects.