RoReviews of ro.co

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience, this sounds frustrating. Prescription timing can depend on clinical review and pharmacy processing, but we understand how delays can impact your treatment. We also want to clarify that our care teams include real providers, not just automated responses. If you’re open to it, we'll reach out to you directly for additional assistance!

Response from RoMay 4, 2026

Hi there. We’re glad to hear you had a positive experience with the product and service, and we appreciate you sharing your feedback. We’re sorry to hear the cost didn’t meet your expectations, pricing can vary depending on treatment plans, and we aim to be transparent that membership and medication costs are separate on our website here: ro.co/weight-loss/pricing/ We appreciate your input and will continue working to improve how we communicate pricing. Wishing you the best as you continue your health journey with your provider.

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. Results and side effects can vary from person to person, especially in the early weeks or during dose adjustments, but we understand the importance of needing to feel supported throughout your care and we are truly sorry that we were not able to do that for you here. Our care teams are made up of real providers, and we’d like the opportunity to review your experience and help address your concerns. We're sending you a request for more information.

Response from RoMay 4, 2026

Hi there, we're sorry to hear about any confusion around our pricing structure. After the initial $39 enrollment fee, then your ongoing membership can be as low as $74/month when you prepay for an annual plan. The cost of medication is separate and can vary based on the medication as well as insurance coverage. You can find our free coverage report here to check your insurance options: ro.co/checker You can find more information about the overall cost of the Body membership and the different medications that are offered here: ro.co/weight-loss/pricing/