John
So far the experience has been great
So far the experience has been great. Easy to understand, and has motivated me to pay attention to my overall health.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John
So far the experience has been great. Easy to understand, and has motivated me to pay attention to my overall health.
Ivy B.
I don't even want to spare one star. I have had the worst experience. Wrong dates sent to my email and when a date was finalized they gave me two sign in times. One being 10:40PM. Who wants an appointment before bed? Then he tried signing me in saying my internet connection is bad yet I was showing full service. So that got ruined and then he said to reschedule so I had one choice 10:30 pm. I cant even believe this and you can't get a refund if you aren't happy. So what happens if I cant successfully sign in tonight? NM requires video call so he couldn't just call me. Even after he could confirm I was real on the earlier try. This is the worst site ever. Not trustworthy at all. Saying the first month is $39. Then they charged me $149. That doesnt include the meds. This site is crap. Don't join!!!
Response from RoJun 4, 2026
Hi there, we’re sorry to hear about your experience and understand your frustration. We appreciate your feedback regarding pricing and appointment availability. We’d like to learn more about what happened and help review your concerns further—we’ll be reaching out directly for more information.
lil J.
experience was great! recommend for older men that need a little help... life changing!
Lisa
Great customer support
James E.
Not much more to say, RO Sparks works and fast.
Danielle R.
My experience with Ro has been amazing. The doctor was awesome. They explained everything thoroughly. I got the prescription quickly. I got started quickly had tiny side effects. Other than that. It's been great and I would tell and have told pretty much everybody I know about it.
Joshua D.
They say they listen to feedback. I truly hope thats the case!
customer
The ro team is extremely customer oriented, concerned about clients’ needs, takes a wholistic approach to providing medical options, and provides timely effective communication.