Christopher
Simple
Simple, quick and easy. Very informative from the beginning.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Christopher
Simple, quick and easy. Very informative from the beginning.
Tami S.
I have been twice in 2 weeks and way to many messages
Johnnie D.
Great service and customer care
George B.
I was very pleased with all the information I was given. It made my decisions easier. I also felt I had support if needed for any questions or concerns. I was kept informed of all steps in the process along with what to expect next.
Rosanna S.
Very helpful with everything. All the information they give to anybody needing help or just answering your questions . Very fast at respondinding to helping get me the right medication.
Tim
Process takes far too long. Now waiting a week for my GLP-1. Still have not received approval for ED medication. Very slow relative to others. So far, am not happy
Jack J.
They ran my card for cash pay when I applied to use insurance. They also made me answer the same questionnaire 3 times. Do not use this service. They also want to charge $150 a month to pay more than the normal pharmacy.
Response from RoJun 5, 2026
Hi there, we’re sorry to hear about your experience and understand your frustration. We appreciate your feedback and would like the opportunity to review what happened with your insurance request and charges. We’ll be reaching out directly for more information.
Novalee
It was super easy and super quick! I got my prescription finished and in the mail within a week! Thank you!